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November 2023 by Quintero Eduardo
You can find anything you need for your car
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June 2023 by Joseph Ball
Frank was extremely helpful when making a return. The entire staff is highly knowledgeable and experienced. Highly recommended.
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April 2023 by God's plan
All around excellent
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April 2023 by Peter Vernacchia
Great crew here. Inventory seems to be on part, at least on parts that I've ordered. Great selection of tools
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March 2023 by Bob Serra
Extremely Helpful staff, I needed a receipt for a battery I bought from them in December.Frank took the time to search for the transaction and find the receipt that I needed.Great Customer Service.
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September 2022 by Jonathan Schomer
get the napa knowhow!
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November 2021 by Chris
Ordered online for same day delivery. Didn't come. Call the next day, guy on the phone tells me it wasn't a delivery order. My e-mail'd receipt says otherwise. Guy offers me no solution, just cancels my order instead. Customer service here is a joke.Just going to go to one of the many other auto parts stores in the area from now on.
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November 2021 by martin le
Dealing with all the people at Napa West Hartford is a joke. From the store manager to counter help. Not one person at Napa knows how to take care of their customers. Lets GOUGE everyone that walks threw the door to makeup for all the money the store is losing due to their unprofessional manners towards customers.
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November 2021 by David Francis
Never have anything but after market parts
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September 2021 by Henry Gamber
Didn't have part that ordered online wasted my time
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September 2021 by Jonathan Markas
I always find great service at the New Britain Ave storee
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July 2021 by brian wilchynski
Good selection of exhaust in basement
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March 2021 by ross ohanian
Great staff
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February 2021 by ultimate smashing
Terrible costumer service!! The manager act like he is the owner of all NAPA stores and he doesn’t know or care about how to be empathic. Don’t go buy there !!
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December 2020 by Camille Bajjo
Good customer service but slow.