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January 2024 by Arm Garnett87
It was good. No issues. Both members were very helpful with return and with picking up.
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January 2024 by Don MillaNine
Reserve a car just to come in and get told they don’t have anything after talking to them on the phone minutes ahead. Ridiculous. Ruined my own trip.
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January 2024 by Myriam Hernandez
Make sure your renter car is not wet. Other wise they will try to surprise you with extra charge.
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January 2024 by Dave McKeeman
Great service at pickup and return. Car was clean and newer with a full tank of gas. Taylor helped me both times and I was on the road in less than 10 minutes.
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January 2024 by Natalie Sasha
Always courteous. Helpful. Taylor runs a great ship. Always clean. Cars always safe and up to date on maintenance.
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December 2023 by Flower
I Love renting cars from this location this staff is amazing, helpful, quick, professional and friendly. Taylor the manager is always making sure you’re comfortable with any situation. Would recommend this location to anyone.
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November 2023 by Keith Griffin
I would give the location 5 stars for service but they do something shifty. I rented a car with a quarter tank of gas in it and returned it with a quarter tank of gas in it. Yet they claimed it was one gallon short and billed me for a gallon of gas. It's only $4 but how could they possibly tell it was a gallon short? Plus Enterprise corporate never responded to my email about the issue.
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November 2023 by *LLM* EMPIRE STILL GOLDEN RECORDS
Excellent staff Excellent service, No issues to report what so ever. I recommend this Enterprise for any and all your mobile needs.
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November 2023 by Christopher Harrison
Everyone at Enterprise in West Hartford CT was courteous, professional and customer service driven! Taylor, who I have worked with before did a fantastic job of checking me in quickly and getting me on the road. Emily checked me in upon my return and did a great job of making sure all was correct upon check in.
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November 2023 by Kelly Ashlaw
The staff at the West Hartford, CT Enterprise location is AWESOME! Very personable and accommodating, especially Taylor Chavez. I've rented from them more about a dozen times over the past two years and I am very happy/satisfied with the service there!
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November 2023 by Sheila Bez
Had Excellent Experience Here At Enterprise In West Hartford,,From entering office to pleasant greeting to Max assisting with Rental,, He was very knowledgeable and pleasant and caring,, Decreasing my anxiety...Also interacted with Taylor who also was extremely knowledgeable and pleasant and caring.. Will certainly recommend this Enterprise., Which is The Best,,☺️
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October 2023 by James Haefs
You have very good staff in the West Hartford office. Polite and responsive. Your cars are unacceptable. 60k miles with dents and bad brakes.
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September 2023 by Mary Beynor
Very friendly and professional attitudes from all staff. Chris was very helpful, as well as his Asst Mgr, in changing rental car for me after first 4 days during which I was bothered by strong tobacco odor and loud noise from road? In rear of car. You kindly reduced my copay for the problem which I greatly appreciated. Finally Chris dropped me off to pick up my car when I turned the rental car back in. Thank you!
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September 2023 by T Who
Good experience and the process was quick . I was outta there in 15 min . The car windows were dirty but other than that it was good
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September 2023 by Dovid Smoller
Great experience. Great car! And Nick was extremely helpful and professional. Look forward to renting there again in the future
