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January 2024 by Leticia Vazquez (Reborn Fearless Ironwoman)
Renew my license
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January 2024 by christine Rodriguez
Wonderful customer service
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January 2024 by Mike I
Ashley was of great assistance. Told me how to take advantage of AAA benefits to facilitate our upcoming trip!
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January 2024 by Mr. E.
I go here often for the free* maps (*free to AAA members). You can also buy insurance, movie tickets, and vacations here, as well as renew your driver's license. My favorite part of the experience is the Hartford Pope (car) that they have prominently displayed in the lobby. It is a fine looking car, the likes of which are no longer manufactured.The parking lot is a little tight, though.
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January 2024 by Allen Rundo
Excellent visit with Lonnie (Kathy ? ) when renewing my CT drivers license - What a great experience with her - I was at 815 Farmington Ave W Hartford CT on 1/20/2024 - Have a great day
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January 2024 by BAM
I have had my Auto and Homeowner's insurance with this company for 9 years. My experiences with the Claims Dept for auto and most recently homeowner's, has been horrendous. The worst customer service (or lack of) I have ever dealt with. Complete lack of response and no follow-up.Leaving messages & getting no return calls; sending emails with no reply back, ever. Zero appreciation for being a loyal customer for many years.
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January 2024 by Jerzy Pluszynski
Went there to renew my Mathers driver license, place completely empty , lots of employees. I was called instantly and when I said that I didn’t have a appointment he said I can give you one for tomorrow Unbelievable!!!! And the sad thing is that nobody cares anymore!! How many 1 star reviews will take to change them??
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January 2024 by Lois Carota
Very qualified man came to help us.Polite and worked very quickly!
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January 2024 by Jeffrey Fort
A job well done.
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December 2023 by nikeisha sandy
Everyone was so friendly and the entire process was quick and simple. I was in and out in ten minutes.
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November 2023 by LAFEADENADIE01 Lafea Denadie
I WAS WITH AAA FOR YEARS IN ECONOMY INSURANCE IN SPRINGFIELD MA AND THEY WANTED TO CHARGE ME LIKE IF I WAS A NEW CLIENT. BUT THANKS CAUSE AFTER MORE THAN 15 YEARS WITH THEM THEY LOST A GOOD CLIENT. BE BLESSED ?????
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November 2023 by CT Gal
Wish I could give 0 stars. Terrible customer service. Sent a despicable tow company which caused serious problems for me damaging another vehicle on the car shop's lot which caused the shop owner distress. AAA nor the tow company they sent out took any accountability and did absolutely nothing to try to resolve the issue. Cancelled membership and refused to issue me a refund for all the trouble I dealt with. Lost me as a loyal customer
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October 2023 by Foreign Mz
This review is not for this location but due to them affiliated and recommending the use of Reno Auto Body & Repair, AAA is also responsible for the emotional distress and physical damage to my car! Reno Auto Body is unprofessional and spiteful. I had to call the police as they caused damage to my car and was rude to me by yelling, threatening me and slamming their window door in my face. I had to contact the police and AAA as I never experience such hostility from a company! Shame on you AAA for recommending them
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October 2023 by barbara frey
Great service- renew drivers license, order foreign currency, passport photos, travel and insurance agents, driving lessons, and more...
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September 2023 by Rebecca Webber
Ashley got us through the passport photo process with efficiency and good humor! What a doll!