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October 2024 by Matthew Beaupre
Helpful to what they know depending who's working
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October 2024 by Paul Critchley
UPDATE: Attn: O'Reilly's - I gave you all a chance to handle this via your site already (instead of here in public). While "Misty" tried to be helpful via email, I got no response from the store or regional manager after 3 weeks of asking and waiting.
I have 5 cars, and use a 5 gallon gas can for my waste oil so I don’t have to run to recycling all the time. Have for 20 years. I only use it for waste oil. Usually I have no problem bringing it in for recycling, until recently when Blaine (a kid) insisted that he can’t take it because it’s in a gas can.
“But it’s not. It’s a plastic jug that only ever had waste oil in it”
“Doesn’t matter” he said.
“I’ve literally brought this in here probably 10x over the years and it’s never been an issue”
“Then you must have gotten someone that didn’t know what they were doing”.
Oh that’s a certainty. *Someone* sure doesn’t have a clue! I’ll just go to Advanced. They have better oil change deals anyway.
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September 2024 by John Bycholski
I went into the store on two separate occasions on the Sunday of Labor Day weekend for a battery issue. The two young men who assisted me were extremely helpful in trying to resolve the issue. It's great to see such great customer service, and even on a holiday.
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April 2024 by Jennifer Elliott
I noticed my check engine light was on when I arrived at work this morning. My son recommended that I stop by an auto parts store on my way home to have the fault codes read before I made decisions of what to do with my car. I stopped at this location after work with my five year old granddaughter in tow. The service guy was helpful explaining the information on my printout and shared his recommendations about taking my car to a repair location.
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November 2023 by G Wize
This O'Reilly is the best of Dianne asset Manger. I will come back because her
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November 2023 by Dave Morin
Great store. Staff was helpful
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October 2023 by Kevin Laurent
Very helpful.
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October 2023 by Jeremy G
The store in Vernon has always been very helpful, would recommend. I had an issue with a rebate and the corporate folks took care of it right away.
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October 2023 by Alan Fox
They really helped me a lot
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October 2023 by Eric Blanchard
Knowledgeable staff quick service.
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October 2023 by Tish Young
Very customer friendly & helpful. Prices are a little bit higher. But not too bad. Good variety of products
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October 2023 by M B
I found what I looking for, after searching all other places, very helpful stuff.
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September 2023 by Kevin Kempton
Great guy installed my wiper blade!@@
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August 2023 by Peg Bycholski
The manager, Jeff, was extremely helpful and efficient. It's nice to see such great customer service.
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June 2023 by Melanie Schauster
Stopped by after AAA recommended I get my replacement battery installed there. Had already stopped at 2 other places and was told it couldn’t be installed, but Dianne at O’Reilly was incredible! Not only did she assess my vehicle and agree to replace the battery, she also gifted hot wheels to my 2 boys who were with me so they could play during the install. Her friendliness and kindness was quite literally unmatched with the morning we had already had. I’m so thankful and will absolutely return with any auto needs in the future.
