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November 2023 by Mohamed Alimame
I called customer service today at Stamford Connecticut for a appliances Department first thing she asked me how can I help you ,i asked her about her name and she refused to give me her name and I asked her how are you doing she didn't answer back just see what's your question I asked her my question and i didn't have sufficient answer I already knew from the beginning I will not get answer because even her name she didn't tell me.
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October 2023 by Carrie Navok
I needed to pick up 29 panels of flooring, which are deceptively heavy. I met Anthony, who took the extra effort to have me bring my car to the best location for loading, despite it meaning extra work for him opening a gate. He helped load every piece and offered advice on how to best unload to not hurt my back. He was absolutely lovely and even remembered me on a later visit that week.
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September 2023 by Jeffrey Ferguson
I enjoy this store, though it is about 30% smaller than the one in Norwalk it generally has what I'm looking for, also something to note, thigs are usually exactly where the app says they are, which really helps cut down on the time I spend looking for tools and or materials.
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September 2023 by Amy Rodriguez
Online experience was not good. First order was cancelled by them. Then I called the main number and had them reorder my AC for curbside pickup. It went through. Then my phone notified me the AC was ready for "Curbside" pickup. I enterd my car type, color, spot number, and no one responded. I had to call the store from my curbside spot. They said it was ready for pickup inside. I told them I had asked for curbside pickup. The store employee had to ask a helper to take it curbside. The curbside request did not work.
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September 2023 by Jill Lostaglio
Today I went to Home Depot in Stamford. Overall the store is okay. My review is for one of the employees named Dwight. I went there yesterday and today and both times he was outstanding. I find these places very overwhelming and he made it so manageable. He has a great attitude and I will seek him out next time.
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September 2023 by Rico Suave
Old worker named Eddie is absolutely useless. He fakes illnesses on the job just to get out of work. He’s got a real nasty disposition too.
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September 2023 by Jose Chacon
The store it’s well stock and most of staff are dry friendly!!! I’d highly recommend it.
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August 2023 by Diane Nikprelevic
Stay away from the kitchen countertops service at this store. I paid for my kitchen countertops in September 2022. It’s now almost August 2023 and I have been babysitting and running around trying to get this work completed properly. I have mis sized slabs, poorly cut slabs, my electrical was ruined, I have a broken bluestone step, seams weren’t called, and much more. I am exhausted, disappointed, and out THOUSANDS of dollars. I never expected something like this from Home Depot. I have been a loyal customer for over ten years.
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August 2023 by Steeven Londoño
I asked for help to buy a piece of wood several times and the help never came. I think the staff don't like Latino people or they are just lazy
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August 2023 by brett orsted
The people here are great. Very hard to find accommodating people or businesses for truck drivers. Very helpful and friendly. Thank you.
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June 2023 by William S.
I've been shopping at this Home Depot since they've originally opened. I've never had any problems with this store. The only issues that I've ever faced with customers who are very rude and inconsiderate to other shoppers and the staff. I love coming here over the Port Chester or the Norwalk stores because this one has more options available. Yes, the staff can be a little slow. However, they are always doing the best and are super friendly!!! Anytime I need help I can always find an available worker to help me out. I see that the other reviews on here criticize workers , however I don't believe that these are true and some of the "rude customers." Their garden section has amazing options, and they have everything from simple flowers two large landscaping items. This is a great place to find everything that you need .
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June 2023 by Paul Lenz
Terrible customer support. The staff doesn’t know where things are located. Once we located the product we wanted they closed down the aisle and didn’t tell us why they did. Would not recommend
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June 2023 by Ana McLeod
I was looking for 18 inches regular duty bracket. I scanned the item, and supposedly 73 in stock at the store. However, the shelf is empty nobody can locate just one bracket. That is is ridiculous.
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May 2023 by Angela I.
Cookie knows her job very well she made us feel so sure of our flooring purchase. Her knowledge and politeness was noticed. The stamford ct store is fantastic most all of their employees are helpful, friendly and happy with their job. This store is well stocked and organized it's a pleasure to shop.
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May 2023 by John S.
This was really ridiculous - the cashier at customer service was chatting with a female (he had zero game) and the line was 11 deep! He brought me to the locker - it opens - IT IS EMPTY! I was at Home Depot trying to pickup my pre-paid order for ONE HOUR! It's preposterous - terrible workers and zero customer service - more like customer torture. I'll just get it myself next time - the Stamford Home Depot customer service has zero accountability and zero customer service skills. Three different people couldn't open the locker. Get this group some training please. I stood waiting while I continued to be ignored. One woman finally showed up with my ceiling fan and did apologize. Make her the manager and teach the rest of the staff to be like her. People ask why I drive all the way to Norwalk instead of going to Stamford right down the road. This is exactly why. Please do better.
