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March 2024 by Stuart Evans
Great staff quick service !
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February 2024 by Eder Sousa
Don't use this place. Its Totally unprofessional. They cutted the lining ceiling of my van during windshield replacement and left it falling apart.
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December 2023 by Arjon Hasanaj
Amazing fast clean and with professionalism and you can find all types of glasses.
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October 2023 by paramjit basra
We took our car for a very small chip on the wind shield. We waited for about 45 minutes to fix the chip. Once it was done, we were astonished to see that the chip on the wind shield was just the same - No improvement at all. We felt like we got cheated. I will not use their services in future. I expected a professional job and at least some improvement.
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October 2023 by Mesbahur Syed
There was lots of dirt on top of dashboard. They didn’t clean it. I was in a hurry so didn’t tell them when I got my car. Also the clips outside of windshield was not attached properly and I found out that later after coming to my house.I’d suggest everyone to inspect their car before and immediately after the windshield replacement is done by them.
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October 2023 by Michael Recca
The team at Safelite always does a remarkable job. I've had 2 or 3 windshield replacements (thank you Bruckner Expressway) and every time I go to this specific Safelite and the service is top notch. They handle the insurance claim, and have you in and out in just a few hours.Highly recommend.
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October 2023 by Sal Colarusso
Caught a rock in our windshield on the drive up to CT from FL.Luckily wasn't a crack but just a shot. We were concerned as it was in the area of our front facing radar and driver assist systems.Made an appt to have it looked at when on Sat when we got to CT.Got to CT a little earlier and just stopped by to try to get an idea if we needed to do a patch or replace the windshield.The guys at Safelite were great. They came out and quickly assessed that we didn't need to replace the windshield and that a patch would work. They recommended a place right across the street for lunch (which was great) and in about an hour and a half our windshield was repaired and we were on our way.Kudos to Angel the tech who did the actual repair for a really good job. You can't even tell that it was repaired.
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October 2023 by John Lawrence
Safelite had some nice players but they got out. BMW hits walk off home run and takes home the W."Safelite Repair, Safelite Replace” a jingle so universally known, that when I was traveling in Japan, watching all sorts of commercials, many changed for the Japanese market, the Safelite one had the same exact jingle (just in Japanese). A jingle almost as famous as “Take me out to the ball game." And when I needed to repair my car windshield, I thought of Safelite immediately, and not my local car dealer. But like in baseball - 3 Strikes and You’re Out.I went onto Safelite’s website and their online guide walked me through the type of damage and the make/model of my vehicle. The guide said they could repair it; and lucky for me there was one last appointment in 10 minutes at 4:30p that I could just get to in time before the official start of the weekend. And I did get there just in time but the very nice associate behind the desk informed me that the windshield could not be fixed, it had to be replaced. That’s what I had first thought based on the size of the damage but I trusted the website. He indicated that this wasn’t the first time that has happened and wasn’t sure why the website was configured that way. Strike 1.That weekend, I had to dive around with the damaged windshield. I then booked a new appointment with Safelite closer to where I was going to be during the week for work. The process seemed easy enough again. After I dropped the car off though, I was called and told that there were two possible windshield types for my model, so there may be a delay if they picked the wrong one. While it was disappointing and somewhat concerning that they couldn’t tell ahead of time – both before I went there, and again before I left there, I can understand this sometimes happens in the manufacturing process. Heck, sometimes it even happens at the movies – where two versions of the same movie play, at different places, and they don’t tell you that ahead of time! They call later and tell me they did order the wrong one and now need to order the right one which will be about 3 business days.I think it would have been better if they ordered both options from their warehouse and returned the one to the warehouse that didn’t work to save me time, but that didn’t happen. Also, in the process they damaged the windshield worse so now I really didn’t feel safe driving the car. 3 Days later and no word from Safelite. I didn’t see any appointment online, so I re-booked. It was only then I noticed that I did receive a text message with a sooner appointment but that didn’t hit the website dashboard online that I was checking. I called to try to get it back but the best they could do for me was to get me in one day earlier. That was nice, but… Strike 2.I went back to Safelite a third time, dropped the car off, and shortly thereafter I received another call – they ordered the non-OEM windshield when my insurance covers the OEM windshield and I had said this was a requirement in the online quote system due to the custom features of my vehicle. The mechanic said most insurance companies don’t cover the name brand version (which I can believe, but my insurance does) and while he was very helpful to try to resolve, that’s Srtike 3.I picked up my car, went online to BMW, booked an appointment online for the next day as the correct windshield was in stock. Got the usual great customer service from Pat and the team at BMW of Greenwich. They offered me a loaner car for the day if I wanted to wait a couple days for the next available appointment – which I accepted (Safelite did not offer a loaner– I don’t even think they have the option). I ended up paying BMW out of pocket but I was a) reimbursed the full amount from my insurance, b) got my OEM part c) was quick and easy d) received a loaner car – all for the same “price” as Safelite. HOME RUN.
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September 2023 by Luiz Carlos L.
Stay away,almost two months to get a quote, twice ordered wrong windshield for a FORD F-150, never will call you back, it is simply a total lost business, everyone is fighting within their own shop, no one seems to care, really bad experience.Pulling out from this place, I am surprised AFELITE still open in Stamford, CT.STAY AWAY.
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September 2023 by Arshad Sultan
Chris the manager and Shaki or Kai the technician that replaced my windshield were extremely helpful and courteous. Great service! I can see why this location in Stamford receives so many positive reviews. I came to this location from Chappaqua for that reason.
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August 2023 by John Engel
I’m a regular here. This is the second time with the Tesla and I’ve brought other cars over the years. Fast, efficient, good communication. Highly recommend.
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July 2023 by Sergio D'Auria
Confusing system and they’re almost unwilling to tell you if they have the windshield in stock until after you’ve made an appointment.
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June 2023 by Randi petre
Had an amazing experience at the Stamford location! What a pleasure ! You guys rock! Not only did they take my vehicle earlier than expected but it was done so quickly! Thank you !
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April 2023 by Brian
Had a drop off appointment today, picked up within a few hours. Justin did a great job with the installation, Angel helped with some minor details and was very quick and helpful. Overall great experience, very professional and clean.
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April 2023 by Ali Pepe
The manager, Chris, was beyond helpful. This location is beyond superb. They took Whote Plains, NY botched job and not only fixed the issues (water leaking into car cause there was not enough sealant and they put windshield on wrong causing my windshield wipers not to work) but triple checked their work. Talk about a 180 degree difference.If you need glass repair, go here.
