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November 2023 by Mark Hennessy
Went in to purchase a headlight bulb for my 2015 Impala….Had some problems getting the right one..but in the end with the help of Cesar ( the manager) and Daniel ( the salesperson) everything worked out great!Great customer service there!.Will keep going there for all my car part needs!?
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September 2023 by Jorge G
I love the store, very organized! The store simply has everything your vehicle may need. Additionally, KP offers you the highest customer service you deserve! KP is very knowledgeable, very professional, respectful & kind & he makes you feel as if you were at home in the store. Ask him for advice next time you go there! ??
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September 2023 by Daniel Del Ferraro
Very kind and helpful. They helped me find a new battery and installed it for me for free. Even in the rain. Great people here. Nice variety of products too.
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March 2023 by Gizadrum
It was 6:30pm & I was 3 hrs into a 12 hour trip when my CV axle failed. I called in from a local garage and spoke to the manager DK who promptly located and pulled the parts for me.Being short on time and resources to get the job done, he went over and beyond to help me get the right parts to get the job done right. Even stopped by after closing to ensure I was good to go for the rest of my trip. This is the kind of service that is A++!By far the best auto parts store experience. This is coming from a mechanic with over 20yrs experience in the industry and a long term commercial customer. DK should be the platinum standard for excellent customer service!! I appreciate all that you did to help me out.Hats off to you and big thanks to Advance Auto parts for always being well stocked and having great quality parts. I just wish they would honor my old platinum status so I can actually save money. Their current system doesn't make it worthwhile for my small business to actually make a profit.
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February 2023 by Elwood Armstrong
Ordered 2 different parts on 2 different days.Both were ordered incorrectly. I won't be going back.
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January 2023 by Jen Ellison
Kevin (KP) was fantastic. Welcomed me the second I walked in, helped me select windshield wipers and installed them. He was super pleasant, friendly and efficient- I was in and out in no time. Thank you!
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November 2022 by RT G.
I went in for Core return. For those that may in to return return a core. it's when you buy brake calibers and you bring the old ones back. My refund should've been $124. When entering the store the kid said do you have a receipt. I explained that it was an online order the slip I handed him was the only thing I was given. Complete with the order number on the slip. He went to a couple of screens and could not seem to issue me a refund on the core. Told me I needed to go back to the original store it was delivered to. Not true!! I was so annoyed. I called the Yonkers store and the manager walked a very arrogant kid through the process. Then the manage on dude he walked over and said the complete caliber wasn't in the box. Eye roll. I said everything is there!!! He insisted that I was missing a piece. The walked over to brand new caliber open the back only to discover it look the same as what I was returning. The level of incompetence was mind blowing.
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October 2022 by Cathi Cooper
Helpful & knowing counter staff. Kevin P assisted my husband yesterday with my dying auto remote. He goes to this place due to the counter staff attitude. Will be back shortly for a new battery.
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September 2022 by Vinny Demarco
Just awful !! Workers r very lazy I was on the phone on hold for 27 minutes I got in my car and drove there and they were all just standing around talking to each other as I was still on hold. Never again with this place
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August 2022 by Lynn B.
They accommodated my auto needs well, but were a bit short handed. Maybe that's a sign of good consumer demand there though. It was crowded when i popped in. They were professional, personable and genuinely wanted to help me find the right product/s.
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June 2022 by Jean-Paul Weaver
Every time I go, the staff is super friendly and helpful. On this specific day (6/12/22 right before closing) the gentleman working the cash register double checked to make sure I had the right windshield wipers and actually installed them while I was there! Amazing service!
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June 2022 by Mikey Cee
Kp is an absolute asset to the parts industry . Excellent customer service and the upmost professionalism . Highly recommend this location the other staff are very helpful as well .
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June 2022 by Leon Standly
Most helpful as always. Got the information I was looking for straight up and the tools/part's needed
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May 2022 by Pete 6641
Went there for a bottle of power steering stop leak they only had a small bottle and it was very expensive
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March 2022 by Steven McDow
Had what I needed the guys there was friendly an courteous. Was there on 2/23/22 the guy just started at that store he was knowledgeable in an out in under 15-20 min