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June 2024 by Anne Doolittle
Staples, Avon, CT, excellent customer service and product selections!
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June 2024 by Gideon Banville
I found a product and my reward dollars online but could not put them together so I went to the store and the cashier put it all together for me.
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June 2024 by Josh Anderson
I originally ordered a new desk chair online for pickup at the Watertown location, but unfortunately they found it was damaged. I ordered again in West Simsbury, and found that in store they had the chair for $50 cheaper in-store than online. I mentioned that to associate Matt and he said he would handle it no problem! They reduced the price to the store price & I also mentioned I had a $15 online coupon that I used but it was fine because the in-store price was even cheaper than online with it. Matt mentioned it to the manager Mark and got approval to take another $15 off!! From being bummed out by the Watertown store to being happy I took the trip because of Matt & Mark! Thank you guys!!! I will be back!
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June 2024 by Jayne O'Donnell
Very helpful, patient and courteous staff support.
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May 2024 by Ba'al Perazim
This Staples at Simsbury/Avon CT is the model store. The staff is always friendly and helpful, especially the print center. Excellent!!!
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April 2024 by Susie Duncan
The store and is site are easy to navigate and checkout is a breeze.
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February 2024 by FM D
The guy in the print department (I think cashier referred to him as “manager”) was ultra rude. Asked him if they do Amazon returns and he rudely pointed to the front door and says “see that big yellow sign” followed by a weird smirk. First of all, your “big” yellow sign is pinned to the floor and barely visible, second your amazon returns used to be in a different location a week ago, and third no need to be a jack axx to your customers. Get a job where you won’t deal with people if you’re so high strung.
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February 2024 by efd d
The guy in the print department (I think cashier referred to him as “manager”) was ultra rude. Asked him if they do Amazon returns and he rudely pointed to the front door and says “see that big yellow sign” followed by a weird smirk. First of all, your “big” yellow sign is pinned to the floor and barely visible, second your amazon returns used to be in a different location a week ago, and third no need to be a jack axx to your customers. Get a job where you won’t deal with people if you’re so high strung.
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January 2024 by John Pendergast
Getting blue prints here used to be fast and efficient, not anymore, Staff is generally rude, inefficient and their biggest concern is charging an expedited fee if they print while you wait. The turnover in the print department is huge, most people they hire dont seem to know the printing job they are hired for. Store manager has done nothing about several calls I have made to make them aware of the issues in this Department... I have found another company that still cares has excellent service and knows their jobs.. I wont be coming back here
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November 2023 by Dee Cels
Would give negative stars if I could. Behind counter refused to print. Not the first time either. Looked in printer to see what the manual print paper was and stood up had manager standing very close over me. Was very rude and not helpful. Treated me as if I was intending to rob the place rather than a lady in business attire looking for a print job. The opposite of customer service. I’d rather use an entire toner cartridge at home than to take one step in that store again.
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October 2023 by michael shiva
My package was stolen by staples store employees, here on rt44. eBay and shippers do not use this staples location.
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September 2023 by Carolyn Clement
I love how I can print from Canva to my local Staples.
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July 2023 by Kelly Lynn
This store never has anything I need. It’s a ghost town in there.
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July 2023 by Jeanene Violante
Helpful staff, not crowded
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July 2023 by breanna roy
I've used this Staples twice now for printing for my business. I submitted my files online for pick-up in store. My quick prints I received were initially double-sided when I had ordered single-sided but it was corrected quickly & professionally. I returned to the store a second time with a business card order because I was on a time crunch and needed cards quickly and I am very happy with the quality & quantity of cards for the price. I've had a much better experience here than at other printing options in the Simsbury/Avon area.
