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December 2023 by Jessica A.
I do not even know how to make people understand that this is by far the worst store I have ever experienced. I am blown away every time I need to deal with them how incompetent the staff is.
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December 2023 by Cheryl C.
Signed up online for a vaccine. Arrived on time. Made to wait 20 minutes despite no line at Pharmacy. Then asked for insurance- provided card. At that point, half an hour into this process, they said they would not give me the flu vaccine. The sign outside said "free flu shots "
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September 2023 by Sofia V.
The worst customer service! I called to see if my prescription was ready. It took the pharmacy 55 minutes to answer my call after calling from multiple devices. At the end to hear that it wasn't. I don't understand how busy could they be within those 55 minutes.
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September 2023 by J M.
They should just close the pharmacy, nasty employees, they send texts or emails that scrips are ready you get there they aren't ready. Then that's your fault you question why the email or text!
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July 2023 by David A.
Painful ordering because if you need phone assistance be prepared for at least 30 minutes maybe multiply calls and pickup leave plenty of time. more like blowout time on calendar instead of "pickup"
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January 2022 by Noel F.
This pharmacy hasn't been 24 hours in OVER 4 years and I know as I've been a "patient" for 20 years. The pharmacy has continued to shorten their hours for a decade (7am-11pm was still convenient). Now the pharmacy is in a state of disaster, just in the past several months it's been a mass exodus of technicians and the past 2 Pharmacy Managers QUIT when the hours dwindled down to M-F 9am to 7pm, with the same work demand. I'm disgusted in how Walgreens as a company SO poorly treats their experienced Pharmacists and technicians. Good luck getting a prescription filled, you'll be waiting for DAYS, even for a standing refill. Now the pharmacy has all "floating" Pharmacists with no knowledge of the regular patients. Even the store manager is back there trying to help, but it's a sinking boat! Go anywhere else and you'll get better service. It's NOT the people it's WALGREENS!!
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December 2021 by Mark L.
This store is a disasterPharmacy drive up window is closed. "Broken" intercom.Pharmacy had to close for a few days....No Pharmacist.I called the pharmacy 3 times, was on hold for 40 minutes each time. When I finally spoke to a person, they told me my Rx would be ready at 5pm (three days after it was sent in from Dr.) I arrived the following morning at 11:30, only to be told it wasn't ready and I needed to come back in 30 minutes. UNACCEPTABLE!I was to lld to wait 10 minutes and they would process my Rx. That turned into another 30 minute wait.I felt worse for the hearing impaired 87 year old woman, who came in to pick up her Rx and was sent away, because it wasn't ready.I would give Walgreens a minus 10 rating if I could FIX YOUR STORE.... IT'S BROKEN, or I'll take my business to CVS.
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November 2021 by Sean R.
They never fill prescriptions in a timey manner. 2 days after my prescription is ordered i still have to wait in store for a half hour for them to fill it. Every time.
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September 2021 by Kristy T.
TLDR: DO NOT GO HERE FOR PRESCRIPTIONS Having an urgent medical issue that needs medicine is already a tough situation. Bushy hill Walgreens made it so much worse. The doctor told me I needed the meds tonight. The nurse told the pharmacy that, when we went in we told them and they still told me to my face they can't get it to me tomorrow. 3 other people were in the lobby trying to get meds and kept being told to come back tomorrow or the next day- no concrete times, no steps being taken to help them. We tried calling them and they had us on hold for 1 hour and 27 minutes, and then they disconnected us. They're not only understaffed they're also horribly managed and have outdated equipment. They even messed up my prescription and I had to call the doctor and have him redo the prescription and send it to a different pharmacy.
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September 2021 by Joe M.
30 minutes in the drive thru and still waiting WTF! At least give a nod or say we will be with you shortly!
