January 2022 by Ryan
The lady who answered the phone at the pharmacy at 4:30pm on Wednesday 12/19/21 was unbelievably rude when I asked about a prescription refill. I called back to speak with manager and was put on hold by her for 10 minutes before getting hung up on. I recommend using the Walmart pharmacy on Main Street in Norwalk as the customer service is substantially better. I worked retail for over 7 years and have never heard somebody speak to a customer like that.
August 2019 by Stanley Bogacki
No bag for my drug purchases. Will need to buy on line / mail order. Too much to carry!
March 2019 by Cathy Mullins
Always nice and friendly staff. Some wait sometimes not
February 2019 by Pier Cardenas
Been using Walmart pharmacy for years, even after moving farther away from them. Always found the staff to be really helpful and patient.
September 2018 by Richard Fabrega
Read your doctor's instructions because they can't. My prescription said one pill 3 times a day. The idiots wrote 1 time a day. Callled got pharmacy the manager after 15 minutes. Condescending sob. To bad 0 is not an option
September 2017 by TS Larkin
Consistency and service is most appreciated.
July 2015 by Yolande Suzin
Pharmacy staff is surly and contemptible refusing to follow through on a simple request to take a moment to verify my existing insurance. It's was too much work for them. On the afternoon of Friday Jul 3rd I arrived to pick up my prescription that normally costs $6.60. I was asked to pay $447.00, This stunned me. When I protested and asked the pharmacist to verify my insurance coverage, she refused. Her excuse was "Jan 1st you changed insurance companies". The new one AARP, the largest, with the most leverage of any drug insurer, didn't cover this commonly used drug. I protested feeling her excuse was a way to get out of taking an extra step. The response was either I could pay or go home. Not having the $447.00, I went home, and Immediately called the insurance company. AARP has excellent customer service and informed Walmart pharmacy that I was most certainly covered. Rx cost was to be $6.60, as usual. This incident is a typical example of the disreputable and surly behavior of the average Walmart employee. Walmart stands for the sleaze corporate America has become. It allows this attitude to prosper and does nothing to correct it. This incident required an additional trip to the pharmacy and extra phone calls on my part to correct what should have been done by the pharmacy. Yolande Suzin, Stamford, CT
