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December 2022 by Sara Nichole Assemi Wong
4 stars ⭐️ only for the pharmacy. Not actually the Walmart. Pharmacy staff is kind and courteous - the techs help as much as they can regarding where medical supplies are located
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November 2022 by Rene G.
Outstanding service. There is a shortage of amoxicillin and was able to find it here. The pharmacist was extremely amazing and was very caring. Will definitely be changing to this pharmacy moving forward.
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November 2022 by Sara Assemi
4 stars ⭐️ only for the pharmacy. Not actually the Walmart. Pharmacy staff is kind and courteous - the techs help as much as they can regarding where medical supplies are located
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May 2022 by Melissa G.
Super friendly and accommodating staff. Always so professional and welcoming.
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May 2022 by Health, Wellness, Inspiration and Faith
CHEAPER than all other Pharmacies.
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January 2022 by Ryan
The lady who answered the phone at the pharmacy at 4:30pm on Wednesday 12/19/21 was unbelievably rude when I asked about a prescription refill. I called back to speak with manager and was put on hold by her for 10 minutes before getting hung up on. I recommend using the Walmart pharmacy on Main Street in Norwalk as the customer service is substantially better. I worked retail for over 7 years and have never heard somebody speak to a customer like that.
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January 2020 by Samantha M.
On Wednesday January 15, 2020 I visited the Walmart store at 680 Connecticut Ave. Norwalk, CT 06854. I was with my family and we used the self checkout feature. Since we were a group we had multiple separate transactions. When we were leaving and the employee was checking our receipt against the items in the cart we came to realize that we had misplaced one of the receipts (because who hasn't done that before?). The employee wasn't letting us leave because none of our food items (which were all on one receipt) were not showing on any of the receipts we had. As we were looking for the receipt I went back to the self checkout section and and asked the associate if she was able to reprint a receipt since we had misplaced ours. She went and checked and explained to us that she can only reprint the very last transaction and since someone else had used the machine after us she was unable to get our receipt. I went back to the front and asked what could be done since we couldn't find the receipt and they were unable to print another one. The response I received from the employee was a shrug of the shoulders and an "I don't know". This was unacceptable - nonetheless my family and I continued to look for the missing receipt. As we were looking I saw the employee letting people leave the store without even scanning their receipt. This too I found unacceptable. If you are scanning receipts and checking them against items in the cart you should be doing this for ALL the customers, not just the one you choose to. I asked again what can be done since the receipt was still missing and he told me I could go and speak with a manager. I found a manager and explained the situation to her and asked what could be done. She attempted to help us look in the area for the receipt but was still unable to locate it. She then walked back to our shopping cart and asked the employee what the situation was. After explained to her she said the only other option was to check the cameras to make sure that we paid. As she was saying this we finally found the missing receipt and she was able to scan it against the items, and we were free to go. This fiasco took about 20 minutes and with all of the commotion I forgot to put an item back in my cart. A roll of bubble wrap. When I got home and realized this I called the store and explained to customer service that I had forgotten an item that I paid for. The associate told me I would have to return to the store and show my receipt so they can check the cameras to prove I didn't take it home and that I had actually paid for it. I explained that I lived in another state and wouldn't be going back anytime soon. She told me that was the only way to do it. I asked if they could check the cameras and then refund me and she said no. I am a huge walmart fan and love the store. But this lack of customer service and lack of helpfulness from their staff is completely unacceptable. I understand this isn't an elite luxury store brand but it doesn't mean that customers should have to go through this type of thing.
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December 2019 by Douglas C.
This is a very good store, well run, well stocked, clean and well lighted, with many conscientious employees. No, it does not have the level of customer service that you'd expect at Nordstrom or Richards, but their low prices reflect their low margins, efficient management and worldwide buying. I don't get the tone of those customers who give Walmart one star; do they expect gourmet food at McDonalds, too.
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August 2019 by Kellie R.
I visited this Walmart in search of something specific in the electronics department. The parking lot was utter chaos as it's shared with Home Goods. When we finally got into Walmart, we immediately noticed that not only was it super busy, but it was hot sand stale inside. No air flow and definitely no a.c. We began to walk to the electronics section and saw how crazy the layout was. It was an unorganized mess with no thought put in. We couldn't find what we were looking for so we decided to just grab a gallon of milk instead. Nope...no milk in the very limited food section next to the clothes. This Walmart was dirty and in dire need of a new start. I won't be visiting here again. Too overwhelming and uncomfortable. Hopefully corporate will see these reviews and visit.
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August 2019 by Stanley Bogacki
No bag for my drug purchases. Will need to buy on line / mail order. Too much to carry!
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August 2019 by Roberto Javier P.
Horrible Service! Tried to ask a simple question if they sold a certain product and they kept hanging up on me. Then I called other departments to see if ai can get in touch with their electronic department and they put me on hold for over 10 minutes or they just wouldn't answer. I just wanted to see if they sold Arduino Kits. I kept repeating to them the questions and they kept not responding pretending to not understand and kept hanging up! Like wtf!? Kind of Walmart is this? Ugh! Im so frustrated. They're obviously so Incompetent.
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July 2019 by Greg K.
I rather see Walmart become more expensive, but improve their service (Which barely exist). Staff will literally run away from you to avoid a question. Why? Because they don't know, or because they are lazy? I really cant tell. Stood by the camping section for almost 20 minutes before the 3rd person I asked agreed to help. So Walmart, take prices up, I don't care. If it means you will be able to offer service of some kind to shoppers.
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March 2019 by Cathy Mullins
Always nice and friendly staff. Some wait sometimes not
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February 2019 by Pier Cardenas
Been using Walmart pharmacy for years, even after moving farther away from them. Always found the staff to be really helpful and patient.
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February 2019 by Brian A.
If you choose to shop here please keep in mind that they usually have one check out lane staffed by a person and that line is usually long. Everything else is the self check out lanes. If I am picking up one or two items then the self check out is not a problem. However if I am going to Walmart after finishing work and I have a sizable haul I don't want to have scan and bag my purchases. I have walked out of the store without purchasing anything on my last two trips there. Hopefully they will bring back the cashiers, in the mean while I continue to patronize the competitors even if it means paying a few cents more.