-
December 2023 by Kelley Smith
New to town, tried going this morning for an oil change. The worker opened the garage door but didn’t say anything, then got mad and shouted that “what’s wrong with people, I opened the door and you are just standing there”. I turned around and left. I’m not paying you to yell at me for no reason.
-
December 2023 by Andrew Predun
Fast service, stayed in my car while they performed the oil change .
-
November 2023 by Cigar B (Cigarbuddha)
I forgot why I stopped going to Valvoline, and after my visit yesterday, I remembered!I actually went to Valvoline because Monro down the block couldn’t fit me in.To begin, I was lied to! I was informed by the first guy I would get a $10 discount, and he would supply it. Another guy came to me and tended the register and told me I had to get the coupon online…it was only $7 off.Then it’s the up sale for services you DON’T need! I hate hearing that!Then they didn’t offer to top off my coolant, i had to use my own, I was asked “would you like me to look at your air filter!?” When did an oil change service stop offering a full lube job check system!? It was a weird experience.Last but not least, I got full synthetic oil and my sticker is dated for me to get my oil changed in 3,000 miles. Although I found the guys to be pleasant, pleasantry is not enough! I won’t be back, I’m hoping I don’t forget this experience, you’ve been warned!
-
August 2023 by Jny
0/5. I visited this location twice and the service is horrible. If you care about vehicle don't go to this location. I took my Lexus and they not put the right amount of oil. I was shortened by 1 quart, which i was charged for as an additional fee. I noticed right away and had to purchase more oil to save my engine.Also, the staff is very rude. If you refuse to accept any of their additional services, they will give you an attitude. I also witnessed their staff make unruly comments to other customers. I'm never going back again specially with so many decent options around the area.
-
August 2023 by jim d
Came in for A/C service , they did a thorough diagnosis to help me solve the problem, staff was very friendly and knowledgeable.Service: Air conditioning
-
May 2023 by Rachel W
Easy walk-in, friendly customer service and reasonable prices. Like every place when you come for an oil change they try to up-charge for other services, but just tell them no thank you unless you want their suggestions. Plan on using again.
-
May 2023 by Linda Badin
The guys at this Valvoline location are awesome! I received the best customer service ever and they even helped me find a coupon! Bravo! Job well done!Service: Oil change
-
May 2023 by Racquel W
Easy walk-in, friendly customer service and reasonable prices. Like every place when you come for an oil change they try to up-charge for other services, but just tell them no thank you unless you want their suggestions. Plan on using again.
-
April 2023 by Nikhilesh S.
Great service in and out in less than 10 mins Much faster than dealership and for full synthetic oil change
-
January 2023 by Mike Skinner
This was my first time here but it won't be my last.. sam the assistant manager was great. Very professional, explained everything that was being done.Service: Oil change
-
November 2022 by Ryan G.
Went in for an oil change. Received the typical up-sale attempts. I have no problem with them trying to make an extra buck if the services are actually needed, but they lied to me to try for the up-sale. Told me my oil was low and I should get the oil treatment while I was there. I checked the oil level before I went in and it was fine so I knew that was false. Then I was told I was almost out of power steering fluid and I needed to get it changed. I had it done at 70k miles and I was sitting at 90k miles. I told them no and when I got home I checked to find my power steering fluid at max fill. They changed the oil like I asked and were friendly, so I can't give them one star. If you take your vehicle here just be aware of the state of your fluids and filters because they will lie to get an unknowing customer to pay for something they don't need.
-
October 2022 by Griffin G
Kentrell and his techs always take good care of me when I go there for an oil/filter change. Super friendly, gets stuff done quickly and correctly. I wish more automotive places were this seamless. Thank you again! I'll be back!Service: Oil change
-
September 2022 by Griffin Glenn
Kentrell and his techs always take good care of me when I go there for an oil/filter change. Super friendly, gets stuff done quickly and correctly. I wish more automotive places were this seamless. Thank you again! I'll be back!Service: Oil change
-
August 2022 by Cassie White
This is my favorite Valvoline. I always get the best, friendliest, and very efficient service. All the guys there are just the best. I always feel very well taken care of, and never taken advantage of. I get my oil changed here all the timeService: Oil change
-
August 2022 by Terry Howard
The Valvoline in Norwalk on Westport avenue was such a wasted time they didn't even have a filter to fit my car after I waited there for over 25 minutes just to find out I couldn't even get an oil change I will never go back there again.
