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January 2024 by Cory OBrien
The ease of drop off! I did forget the key to my padlock when turning in the truck, but that wasn’t any fault of U-Haul.
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January 2024 by Paul Nelson
DO NOT, DO NOT, DO NOT RENT FROM HERE!!!!!!Truck was awful. The engine light was constantly on and I was told This was because the catalytic converter had been stolen and after-market catalytic converters caused the engine light to go on. OK. Got on 95 and it was raining and the windshield Wipers did not work and then the passenger mirror was broken and completely useless. So I was blind on that side of the truck. I could not see out the windshield. I couldn't see behind me. The engine light was on. 4 hours later I returned the truck. And they told me it was my fault. Because I didn't check the truck thoroughly enough!Then the guy told me that these are not new trucks, after all...AUGHHHHH!It is not a bargain to rent these trucks.
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November 2023 by giron pacheco
This location is the worst location for rent a truck she invented many thinks for overcharge during my rental she send me messages she’s going to call the police and report the car stolen even she charge my card for extension she tried to charge my card for gas I’m glad I take pictures for the car already clean and extra gasoline I spend almos $400 she’s very rude ugliest person I ever meet I hope she enjoy the money for breakfast I gave her because I’m not like her I have a good heart terrible service never come back I prefer go to Home Depot never go to used U-haul and I told all my friend don’t go anymore to this company terrible people .
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September 2023 by AB T
Picked up a truck Saturday, it broke down inside 20 miles. Took Uhaul 5+ hours to get a new truck, all while I got to babysit broken equipment, wasting my whole day. Then the new branch (Bridgeport) says this branch sucks and is always renting broken junk. Sounds like Uhual sucks. Then upon return Alexander doesn't offer any apologies and tells me to talk to someone else who can actually do something about making this problem right. It's sad when employees aren't empowered to provide any service. Just a terrible terrible experience overall.
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September 2023 by Jeffrey Arevalo
The only place to rent a truck and buy moving supplies. Great staff
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July 2023 by Brian Anderson
Jessie and Alex made my experience perfect
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July 2023 by Joe Gallo
From the reservation to the return of the truck, the process was flawless. Jessie is a great asset to the UHaul brand. You don't want to lose her to the competition. She is an excellent communicator of what is expected and what we the customer needs to do. Kudos again.
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April 2023 by Ariel Colangelo
Had the BEST customer service at this location from Jessie - will be using this branch for all of our Uhaul needs from now on. Thank you Jessie!!
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March 2023 by Joe V
First I would start by not ripping customers off and charging a cleaning fee when the truck wasn't dirty. Secondly I would expect to have a truck that actually has heat that works. Also when you bring the truck back earlier then you needed to in order to try to help the facility be able to rent the truck out in the following morning I would expect not to be charged $20 I won't even rent a U-Haul truck probably ever again I made a phone call this morning no one returned my call so I've been ripped off for about 40 to $50 I will never use this location ever again The people seem nice but when they take my money for no reason I'm no longer willing to work with that facility ever again. Budget is right around the corner.budget location around the corner because for all the extra fees that are complete trash that I received I could have just vented a truck from there and had a much better experience. Complete rip off.
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September 2022 by Васько Петровець
Very nice place professional workers and guys who knows his job so if you need a rental big car or when just come here good price nice people and very professional all
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September 2022 by Mike Evans
There is no better place to rent a U-Haul than here. The woman who runs it is ON POINT with everything.
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November 2021 by Lutao L
Picking up the truck was extremely convenient for us. The lady at the location (believe her name is Jessie) was extremely helpful. She made sure we have all the information and equipment we need to move. The Mobile app couldn’t load the pick up page for truck and Jessie was so familiar with the system and helped us get it through via her side. Because of her our pick up experience was so smooth.
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November 2021 by Stephanie Walsh
I give 4/5 stars because the 24hr website was not working for me to check in and pick up my truck, however the employee, Jessie, was such a wonderful help! She was so friendly and helped me with my truck reservation before she was even on the clock. She went above and beyond to help me. I recommend and will use Norwalk Uhaul in the future.
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September 2021 by ThrIvon Sanchez
Thanks again but hopefully next time there's a trolley ?
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September 2021 by North east Sae
Great Marina. Great management great atmosphere great people on the marina