-
May 2023 by Naeema Livingston
Jimmy and his team were amazing! Kept me up to date throughout the process of getting my car repaired. It was seemless and I couldn't ask for better customer service!Services: Painting
-
February 2023 by Rich G.
Jimmy was a pleasure to work with. He took great care of my kid's car while my kid was at college in CT. Great communication throughout - proactively reached out at each stage and always answered the phone. Expert at locating parts that were hard to get during these supply chain challenges. Worked seamlessly with insurance company. Actually put the customer before profits... a rare trait these days. I feel he went above and beyond what would be expected.
-
February 2023 by Robert K.
Jimmy at Knight Street did a great job fixing my Jeep Grand Cherokee. He had to juggle and work hard just to get the parts for my car. He was a pleasure to deal with and my car looks great again.
-
January 2023 by Jack Pinho
The Owner Jimmy is hands down the best there is in the business. Customer service is incredible, had my car done earlier than expected and also had it cleaned, washed, vacuumed, and tire shined for pick up because of the trouble I had to go through from the insurance company. He provided me with updates daily and I would go back to Knight Street in a heart beat with any other issues. They are the best there is in CT.Services: Auto body & trim repair
-
May 2022 by Ted Botts
Excellent experience from start to finish. Jimmy explained the process, did not overpromise, handled the car rental on both ends, took care of the insurance, it was a soup to nuts, seamless process. Highly recommend him for your needs.Service: Body & Trim
-
March 2022 by Thomas O.
Knight Street Auto does excellent work and is extremely friendly and professional. The owner, Jimmy, is very easy to work with and he is excellent about keeping you posted with estimates and work progress. I have used Knight Street Auto several times over the last few years and the quality of their work is really first rate. I would highly recommend that you bring all of your car auto body repair work to Knight Street Auto.
-
December 2021 by Viviana Luna
The owner, Jimmy, is so professional and kind. He answered all the questions I had regarding the steps that needed to be taken to repair the car in a professional manner. He is very educated and passionate about the work he does. I will 100% be returning back to Knight Street in the future if need be. My car looks better than before !Service: General repairs & maintenance
-
December 2021 by Tom and Alicia Spiro
Always professional and courteous.
-
November 2021 by Tim Meler
They had my car for a month just for a new fender and bumper cover. When I finally got the car back I drove it around and the paint started chipping off of the bumper and fender. Bumper was completely covered in chips from regular driving on roads and highway. When I showed it to them they refused to do anything about it even though the said they guarantee their work. Regardless of what other reviewers are saying this is absolutely what happened to me. Do not use them look somewhere else.Service: Body & Trim
-
September 2021 by Aimee L.
My car has been through a lot rear ended twice. Jim is legit the real deal! He's so responsive and my bumper took a week to be finished. They took my car for a wash and vacuumed too how amazing is that?! My car looks brand new! He's very knowledgeable and very reliable also gave me a lifetime warranty if I have any issues down the road which I doubt I will. He doesn't cut corners like some auto places do. I trust Jim with all my auto needs! Thanks Jim and to your team for taking care of my car and being so responsive and informative throughout this stressful situation. You guys are legit the best in Norwalk! If you have any issues with your car and looking for a reliable mechanic Jim is the man to go to! You won't be disappointed trust me!
-
May 2021 by Karen Lawson
Very professional. Jim always goes over and above. Very accommodating ♥️
-
May 2021 by Moises Silva
Owner is very polite, great service.
-
January 2021 by Ning Yang Wang
My Mercedes sub-frame was broken and the parts were unavailable immediately, and Jimmy ordered one from Germany. It took a while, but I am informed of the progress. There were other issues in brakes and exhaust during the repair, and all were taken care well. I got the car back today and it runs smoothly and quietly. Overall, Jimmy works for your best interest, and his work is worth!
-
August 2020 by Ned S.
My 18 year old daughter had her first car accident and my Allstate insurance company sent me to Knight street. Jim and his team could not have been more helpful. They were extremely professional and did a fantastic job. I was extremely happy with my experience and would highly recommend using their services. Ned S.
-
August 2020 by Dallas Kalmar
I have been using Knight Street Auto for over two decades. Jimmy could not be more thorough and helpful, not to mention a stellar communicator! Even during quarantine and surviving his own contraction of Covid-19, he still managed to repair my car beautifully and in a timely fashion. He has always been terrific about keeping me posted on his progress and making for a seamless process. Will never go anywhere else!
