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June 2024 by Catherine Vail
A OK!!! Isaiah the pharmacist has been here over twenty years he knows what he is doing they actually are helpful to disabled people thank you
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April 2024 by JR Pena
The lady who tried to help us at the checkout yesterday afternoon was very rude and rude, she screamed and my husband and I just kept quiet, it's terrible that they hire impatient people.
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December 2023 by Ronald Alday
Bad attention and on top of that they don't want us to use the toilets
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November 2023 by Debbie K
Got to the pharmacy at 5:59PM. The tech was ringing up a customer . As he was doing so he said to me I’m closing. I said really? He said really and walked away. I rushed to get there on time and wouldn’t give me my medication. Rude and never want to go back. The pharmacist has been great it was just the tech. Customers come first.
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November 2023 by Gregory Thornewell
Love CVS on west ave great people
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September 2023 by OnlyOne
Horrible customer service. 0 starts if possible!! Management sucks! They need to clean house.
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July 2023 by De Dawkins
Got to the store at 10:17pm and it was closed. I figure I walk out the house to a store that suppose to close at 11pm to find it locked and closed. Change the hours on the internet.
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July 2023 by Carolina S
Horrible service from pharmacy staff
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July 2023 by Linda Badin
Jason the pharmacy tech is the best!
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July 2023 by Nicole Depina
The head pharmacist is Amazing and Isaiah who also works there is Awesome!! This CVS is on 696 West Avenue. Rich is no longer there anymore but he was Great too!!
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June 2023 by Alexander Freedman (Frito Haze)
I'm not sure if this is unique to CVS on West ave. or all CVS' nationwide, but my father has continually gotten automated text messages saying prescriptions were ready only to have the pharmacist inform us that this was not the case. It is a waste of time and money, and the fact that employees seem to have neither an explanation or a solution does not bode well. We will be taking our business to Walgeens on westport ave, whose service we find impeccable. Please fix this for the sake of everyones sanity and gas tank
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March 2023 by Bryce D.
The most unreliable cvs pharmacy. I have been to a ton of cvs pharmacies, this one is unfortunately so poorly run. Every time I have a prescription sent here, there is no communication and always a reason why my prescription is incorrect or cannot be obtained. When I have had prescriptions that were out of stock ordered in, they have added an extra week by not unpacking boxes with the delivered items for days after. Truly just a mess. I would not recommend if you actually have an interest in receiving your prescription.
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February 2023 by Everton Moretti
That’s the worst pharmacy I ever beenTerrible customer service. They made me wait for 30 minutes with no other costumer in line for the pharmacy. I came to take a vaccine shot with appointment, and they didn’t had the vaccine available. And the pharmacist also recommended me to go to the supermarket.
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December 2022 by Nigel Corriette
I had a COVID booster shot appointment at 12/30. I checked in and was advised to wait. I waited over half an hour and the pharmacist area was not busy. I went to the pharmacist and was advised I needed to wait: the pharmacist then came and gave me my booster shot with no apology for waiting almost 45 minutes. This is not acceptable in particular when there were no people waiting in line: a process that takes less than 5 minutes and I had to wait over 45 minutes.
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November 2022 by John Brown
Worst customer service I have ever experienced in a CVS pharmacy.
