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February 2024 by Anthony Day grandin
I bought a watch about 4 years ago and remember this store very well for considerate service, excellent communication…I don’t know what any of the 1 stars are talking about, support your local business! In fact in tomorrow to purchase a watch. I sincerely look forward to it, because I have never felt more engaged with a salesman. I appreciate you Gildens. Cya later
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January 2024 by Alina Damm
Extremely friendly! Highly recommend!
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August 2023 by Susan I.
Brought a watch here to be repaired after being told by another place that it couldn't be repaired- well, it was repaired and made me very happy. I definitely recommend Gilden's!
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August 2023 by Glenn
Nice, friendly employees here!
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May 2023 by R T
Fixed my jewelry quickly and at a great price. Really nice people!
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September 2022 by ALESSANDRO ZULLI
I would give it 0 stars if I could. An astonishing display of incompetence. Rather than saying they could not do something, they simply tried to force it and in the process ruined a family heirloom.Only go here if you have a disposable watch you want them to manhandle, because they destroyed a 14K vintage quartz Concord while trying to open it and didn't even manage to. See the attached picture for the number they did on a watch which was safe-kept until they got their hands on it.First, Mike, the younger of the two attempted it, and upon failing, handed it to Jeff, the older man. Both were using too much force, but Jeff clearly leaned into it and severely damaged my gold watch. They then gave up, and handed the watch back to me as if they hadn't caused significant damages, and insisted it had not been them when I made them take note of this.
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June 2022 by Q
Wonderful people! Brought my watch there for a quick fix. The lady is so friendly and helpful. I highly recommend this place!
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June 2022 by btybolt bone
My chain broke and got hooked on to something now the clasp is broke ! Can you replace it & price help!!!
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January 2022 by Ghetto Witch
Called for questioning and I received rude and nasty attutidues as well as energy ... I'll take my money somewhere else lol NO PROBLEM !!!
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April 2021 by Alexandra Z.
They quickly repaired a broken clasp on my necklace that was very dear to me. They were very helpful and knowledgeable, I will definitely be going back to them for any and all my jewelry repairs. Very highly recommend!
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February 2021 by Dustin Pawlow
My wife and I bought our wedding bands from Gilden’s and are very grateful we found them. The staff were kind and patient. They were able to have the rings we chose in the shop available within only a couple days. After taking the rings home I grew nervous my band was too small. We called Gilden’s, and they quickly resized it at no extra cost. Highly recommended!
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September 2020 by W S.
AVOID and why:I wish I had read the reviews (the actual ones versus their self-published ones) prior to going in. I took a watch in to have a battery replaced. What should have been done in no time, took too long. It was just plain weird. And, there were no other customers in the place. When the owner told me what I owed, I was shocked because I know what a battery replacement costs. He attempted to OVER charge me for parts, time, labor and more! When I refused to pay I told him to remove the battery and return my watch. After reading reviews, after the fact, I only hope he did not intentionally damage my watch, my property. AVOID GILDEN'S JEWELERS as I am hardly alone in my bad experience
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August 2020 by Missy Buck
I’ve been going to Gildens for more then twenty years. Family owned, friendly and respectable family. I have found some beautiful pieces.
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January 2020 by Liz H.
I have gone here several times for jewelry cleaning and repair and to get my watch battery changed. They have always been very nice to me and done a good job on the work, so it is now my go-to spot for these sorts of things. Some things (like changing a watch battery or basic cleaning) they can do on the spot while you wait for 10 minutes or so, which is very convenient.
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December 2019 by Adrian Pizarro
wonderful service
