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September 2024 by Mimi Payne
I have always had excellent experience when I come to this place. I find the best and lots of designer things here. The manager and the volunteers are very friendly, nice and kind to the customers. I have been to other thrift stores, but because of the excellent customer service I get here, I'm stuck...never going anywhere. Store manager, please keep up the good work!!!! Kudos
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May 2024 by melanie i
Awesome thrift store, looks small at first but theres an upstairs and downstairs. Lots of good stuff, great prices & friendly staff!
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May 2024 by Katrina
The lady at the front was terribly rude and short. Not helpful and brought poor energy to the store
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May 2024 by Tarek Shahata
I recently had the pleasure of visiting the New Canaan Thrift Shop, and I must say it’s a true community treasure. From the moment I stepped inside, I was greeted with warmth and enthusiasm by the friendly staff. If you’re in the New Canaan area, don’t miss out on this gem of a thrift shop. Whether you’re a seasoned thrifter or a first-timer, the staff’s warmth and the shop’s charm will make your visit memorable. Kudos to Eureka, Cindy, and Catherine for creating such a welcoming environment!
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February 2024 by Phi Garden
Concerns Regarding Pricing Practices!!As a longstanding member of our community, I am writing to express my disappointment with New Canaan Thrift Shop.Having donated to support its mission for years, it was disheartening to discover that some items I contributed were marked at exorbitant prices, far beyond what seemed reasonable for a thrift store.Upon raising this concern, I encountered resistance from the manager, a woman of German or Austrian descent.Despite my intention to address the issue respectfully, her response was confrontational and dismissive.Additionally, I learned that items I donated months ago remain unsold, despite being priced over $175, well above market value.I believe in the importance of transparency and fairness in community initiatives like New CanaanThrift Shop.My hope is that by addressing these concerns, we can ensure it remains a supportive resource for those in need.Sincerely,Jane
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November 2022 by rhonda cohen
always something great to find
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November 2022 by Crystal H
So many great things to look at
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November 2022 by Teresa Thompson
The most amazing thrift store ever.
I was there with my amazing client.
Ms Darien.
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July 2022 by Matt W
My favorite thrift store for really special items, you never know what you'll find here but it's always worth a visit. Staff are super friendly as well, I always feel welcome.
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March 2022 by Anna White
Extremely tidy and well organized. The staff was super friendly when we went on Saturday with high quality items at great prices. We found amazing glasses, a hand painted mirror, and a vintage cake stand. I will come again!
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January 2022 by Araba Payne
Beautiful things and very friendly staff. Lots of positive vibes. The Eastern European lady was very nice. I had lots of questions and she answered them all patiently. I'm surprised people are writing nasty things about her....sounds like people are accusing her because of her accent, which is unacceptable and discriminatory. Please keep up the good work.
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December 2021 by Donna Vickers
I must say I am shocked to read the comments folks have posted about the Eastern European woman who works there! I was in there recently, and the Eastern European woman was EXTREMELY helpful to me! She was friendly and very experienced! Yes, she has a European accent - is that why some of you feel she was not being friendly? This sounds like discrimination to me! Be careful before you criticize - the U.S. is a melting pot with people living and working here from all over the world! Understand someone's ways of speaking and accents before criticizing!
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December 2021 by Griffen Schwiesow
I stopped in on my first trip to CT after exploring New Canaan and was pleased to learn that this shop donates proceeds to charity and is cared for by loving volunteers. Prices were reasonable and the German woman running the shop I spoke with was kind and helpful. The shop is small but had an interesting selection; I’d like to stop by again on my next trip to see what new trinkets I may find.
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December 2021 by Jo
I’m in college and I’ve been coming to the New Canaan Thrift Shop since I was a kid. The old manager was very nice and the prices used to be normal thrift store prices- they even had sales were you could buy a bag for $20 and stuff as much clothes in it as you could fit! When they changed managers- the prices skyrocketed- I find mediocre tops to be $6+ a pop whereas at most thrift stores I can get those for $2. The other issue is the Eastern European woman that all the other reviews have mentioned- I was a regular there and she always greeted me very coldly and overall showed no respect for her customers. An old man walked in to donate some clothes and she told him to place a donation in advance next time- fine- but she did it in a very rude way. I also hear her arguing with the other volunteers over prices and it seems that she has no sense of leadership. I’ve stopped going there all together- DON’T WASTE YOUR MONEY.
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December 2021 by ang garcia
Heard about this shop from a friend of mine. Was greeted by friendly staff and I believe Cathy was the one who helped me. Found a black plate set and a lamp for my new apartment. Prices were better than the stores around me. I defiantly will be back.