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March 2024 by Olivia Wertz
This Ulta has nice staff whenever I’m in there ready to help and it’s a clean location. The only problem I have is that I’ve tried to book waxing 3 different times and each time they have cancelled it. It’s really annoying so I don’t recommend booking a beauty service with them as they are not reliable.
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February 2024 by yasmin saez de freitas
Very well organized stores and fair prices
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February 2024 by Nicole Nelson
I went on a Sunday afternoon very busy. The line to cash out was long though it did move quickly. They had multiple cashiers. Great place for persons who are into cosmetics choices, hair products and associates to help you.
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February 2024 by Melanie DeJesus
It was a pleasure
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January 2024 by Dawn Bonefas
Was able to come in and get color matched for me and my daughter.
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January 2024 by Crystal Rose
Messy and selective assistance.
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November 2023 by David Zahner
This place is a death trap for husbands...
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November 2023 by Lauren Elizabeth
I’m a few days late but last week I came in looking for skincare. Athena was more than helpful! She aided in me finding the perfect products for my sensitive skin. She was kind and relatable. Just wanted to leave a review and the importance of kindness :)
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November 2023 by Shannon
I just stood in line for 14 minutes while some employee stood behind the salon area and scrolled her phone the entire time so. That’s the energy.
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October 2023 by Tushar Verma
BEWARE of UNPROFESSIONAL, ILL-MANNERED, RUDE STAFF !!!!!!!!My wife had several horrible experiences and today was something that forced us to write this review. My wife had a hair color appointment (after been already sent back on her last appointment last time) and had a question on pricing which was complete off from what was told while booking appointment. While it was a casual discussion, the associate PEYTON got angry and started arguing to the extent she furiously threw bowl of color in the sink showing her attitude, and talked something to her manager and left the store for home. The managers kept defending their employees’ behavior, spoke very harsh, and just refused service to my wife. She has wasted hours on this store in last 3 visits and still has not received the service. Clearly, they associates and managers in this store are rude, ill-mannered, unprofessional, heartless people. We are not going inside this store ever again to get ourselves insulted. Can’t imagine this is what they do to their customers!
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October 2023 by garima sharma
First of all, the staff is as usual being RUDE for no reason .I had an haircut by PEYTON which was uneven and today i was booked for hair color with the same associate.It supposed to be done in my second visit, i.e 6th of October but due to lack of her knowledge in this field she had to apologize to me and corrected herself after providing me the true and complete information along-with the final pricing. Today, when i went there, first she didn’t show up for around 10 minutes and later she provided me another information on different pricing cos she didn’t know earlier that in my previous appointment i asked for all over color in my hair, idk, where her mind was when we were finalizing the whole thing in our last. Then, suddenly when i did correct her she got so furious that she thrown that bowl of color in the sink with full of arrogance, inspite knowing that i am still watching her. Then she went inside the manager’s room and idk what has she told her but things got messed up already, even the Manager wasn’t sorry for PEYTON’s (staff) behavior and was trying to book me for another day because Ms. PAYTON was left for her home, without letting her customer know and who was sitting there for exact 36 minutes and moreover the Manager wasn’t ready to listen what i had to go through today. PATHETIC PEOPLE. PATHETIC SERVICES. PATHETIC STAFF. PATHETIC BEHAVIOR. SCAMMERS, CHEATERS , LIARS, RUDE, ILL- MANNERED, NOT KIND enough to even apologize for what has happened with the customer due to their ill-mannered, rude, arrogant and pathetic staff - PAYTON. ????????
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October 2023 by Cydonie Brown
Great sales staff. I bought my The Ordinary Face products and was satisfied with the customer service
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October 2023 by Tha Trappa
I frequently go to this ulta and I am never disappointed by my experiences here. The store is clean and the staff is always friendly and helpful!
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September 2023 by Elizabeth Githinji
I usually shop Wethersfield CT location. Today was the 3rd time in 6 months going to Manchester since I was in the area. I did not see 1 employee to assist. I spent 10 minutes looking at foundation and saw other shoppers but no employees. I went in hoping to be helped to pick out a new foundation but just left disappointed. Manchester Ulta is not so eager to help and each time I go in I have never been greeting or asked if I needed help looking for something. I gave 3 stars because I love Ulta and shop with them all the time. But the Manchester store only deserves 1 star for customer service.
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August 2023 by Aldea
Jody at the salon saved me. I had such an awful color done that I cried. At my age and with all that’s going on in the world, I cried over my hair because it was *that* bad. Jody is a miracle worker, a stern taskmaster and efficient magician. She taught me what language to use should I ever go to another salon again. She’s amazing
