-
September 2023 by Joel Dix
The person I worked with for the bed I got was very knowledgeable and professional great place in Manchester
-
September 2023 by Celeste Foy
Christine was very helpful will definitely recommend!!
-
August 2023 by charlene geer
The gentleman who installed my dryer was very nice, got in and out quickly!
-
June 2023 by Virgoqueen
Don’t rent anything from this location … everything is overpriced and you’ll be paying more than what the items are even worth. Christine the store manager is ridiculous and unprofessional, she decided to go back and forth over the phone with me arguing about my late payment and belittling me like a child ; her tone is extremely condescending … save your money and buy what you need out right .
-
June 2023 by Bernadette Jemison
I’m so happy to be able to do business with you
-
February 2023 by Shawn Payer
It's east and convenient to get things from rent a center. Just wish the items didn't cost 3 times the actual price.
-
December 2022 by Kerrianne Tellier
They are always there when you need new furniture! And very helpful.
-
August 2022 by Lynne Hilchuk
i have been a customer going on 15 years! THE WHOLE CREW is awesome and highly professional and courteous!!Thank you so very much!?
-
March 2022 by Heather Lee
their customer service skills are poor, they are snotty and rude. dealing with them was a nightmare so much we canceled our order and now have to dispute the cc charges because they couldn't figure out how to refund some one for them charging a card 2 x ..
-
February 2022 by David
I've been doing business with this location for years now and have been pleased each and every time. Very helpful and polite ! Outstanding service. I lived in Manchester for a couple of years then moved to another city in Connecticut. Instead of going with the local rent a center in my city , I called the Manchester location and they delivered merchandise 45 minutes away to me .. that is what i call outstanding service ! Thanks to Tiffany and the gang at Manchester, CT Rent a Center
-
January 2022 by Pam W
Went in to rent. A few hours later I called to cancel my contract and asked for a refund for the deposit I paid. Was put on hold she came back to tell me I'm all set and she refunded. It's been four days and the refund is still not showing on my Debit. There telling me to call my bank. I don't need to my app tells me everything going on on my account. I've called everyday and they claim the refund was done. UPDATE I AM CHANGING MY REVIEW TO A FIVE STAR. THEY HAVE COME THROUGH WITH MY REFUND. ALSO I DON'T WANT TO SELFDEMINE PEOPLE. The gentleman who helped me pick out furniture was extremely helpful and did take a good amount of time with me. I just changed my mind. If your looking for great customer service this is the place
-
May 2021 by Shatiera Charles
No compassion what’s so ever. Even when you call every week to make to try to make a payment.I have been a customer for only a few months. First they delivery broken material to my house . My son bed light was broken and did not work. For weeks I was waiting on a new part and paying full price for a broken bed. I order another bed because that one was taking too long . The bed took another month to come . I try my best to get them a payment every week . They show no compassion but was not complaining when I was paying full price for their broken bed. I will pay my remaining balance and have them come pick up their belongings . Absolute worst customer service ever. I would never recommend this place.
-
February 2021 by Nara Mitchell
The customer service was excellent.
-
August 2020 by Cliff Wilcox
Customer service is not good. Been waiting to get our couch fixed since June. I will never again rent to own anymore....
-
August 2020 by Cyndi Csaszar
Love Christine She got me the living room set i wanted @ a very good price ive gotten 3 tvs from her shes always polite & makes sure your happy with your order. Mom & Dad got a washer & dryer & a fridge ...if you need anything go to rent a center in manchester on broad st ask for Christine shes the best Thank you for your service Christine ?
