August 2021 by Belinda
Very helpful staff even under pressure ready to give a helping hand tnx Barbie. Everyone there was awesome tax free week too. I don't know how y'all have the patience GOD BLESS y'all. I'll be back soon.
August 2021 by Ho_ Shing
There is no wrong purchase at rack room shoes....they have everything for the whole family.....
July 2021 by Rodger Vasquez
The store manager constantly walks around complaining about customers so loudly it’s impossible to not hear him. If you hate your job so much maybe quit.
June 2021 by Honee Dew2
This place had a great bogo half off sale and i was glad about it! I purchased some comfy nikes and pumas
May 2021 by Awesome Sauce
This is a good place for kids if I have one comment they need to carry half sizes other than that awesome place
May 2021 by Kinj Guha
As already you can see few negative reviews regarding customer service, I want to add more to it with today’s pathetic experience. I bought 2 pair of sneakers worth 100 bucks and tried many other pairs before finalising those 2 (never got any assistance from the stuffs even after asking for multiple times). However, Almost kept every pairs at the same place - from where it was taken (in the racks). Only few were left in the ground in a decent manner (that too because one guy called Jason started screaming 15 mins, 10 mins like that - as the shop was supposed to close at 7). Surprisingly after making the payment, the very same guy, approached very rudely by asking - why the few boxes were kept on ground. After explaining the whole thing, he couldn’t justify anything further. But it was simply a pathetic behaviour. Never experienced the same in any other shoe shops (Same day we visited Macys & Finishline too). They should first learn about customer handling before running the business. Would’ve given 0 star, if that option was there!If you want to get a feel of catastrophic customer service, go for it.& yes the store manager overheard everything but was too numb to react. Probably it is the same culture followed by all of them. Disgraceful.
May 2021 by Kinyarda Davis
Some prices are ok but they do try to play you with sales. They had buy one get one half off and told me because I was buying a man sneaker vs kid sneaker it did not suffice? What? Bogus as heck! Man size 9 and 7? My son is 12! That was not a difference.
May 2021 by Lori Singleton
Always finding what I'm looking for and if they don't have my size or the item in stock you can order it right from the store
April 2021 by Joy Terhune
My husband asked the guys at the counter to help us, per my request. I wanted to have my son's foot measured. He is 1 year old, and I was looking for his first pair of shoes to walk in. One man told the other to show us where the toddler shoes are. He asked if we needed anything else, and I said, "Yeah, I want the thing to measure my son's foot." The salesman went back and grabbed it, then handed it to us, and walked away. That was the first time anyone had ever did that to me in a shoe store. Normally, a salesperson would ask if I want help measuring or not. When I said that to my husband, the salesman overheard me and said, "There's the mat" as he walked away. My husband rushed me to pick a pair shoes for our son. I didn't feel right about the service, so we left. We spent our money in Journeys Kids. It didn't help that the store manager was in an adjacent aisle, and I'm sure he overheard everything. The manager did not jump in or say anything.
April 2021 by Ava L
They have a lot of shoes all different type brand and all for a reasonable price
April 2021 by antar haughton
great prices and you can find shoes that you would like
January 2021 by LaSaundra Lawrence
Great shoes, great prices and true to size.
November 2020 by A RF
Love this place and prices always come here to buy boots.
October 2020 by Krystena Kibbe
Incredible experience! My first time shopping here and the girls were so incredibly helpful, especially the manager; I went in for one product but turned out it wasn’t what I needed and she recommended a boot that worked perfectly for what I needed, can’t say enough about the ladies working there, thank you!
June 2020 by Yahaira De Jesus
Excellent service clean store..great shoes quality