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January 2024 by Hen Rock
No problems at all
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January 2024 by Rose Nichols
Needed a car after fender bender, They were great worked with the insurance company. Made it easy for us.
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January 2024 by Dawn Pierce
I rented a car to go look at a car to purchase. I bought the car at a dealership and was able to leave the rental there and they picked it up. Made my life easier
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January 2024 by Nicole Zavecz
Both pick up and drop off easy and efficient. Both staff members I dealt with were knowledgeable and customer focused. Solid team in Manchester!
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January 2024 by Albert Mateo
Very bad communication agents need better training they promised me car then they call me and said not available they have ruined my plans they don't care about the customer I'm still waiting for a call back from the manager I will never visit enterprise again Buckland mall
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December 2023 by Danielle Allaire
Great customer service all Around. Over the phone and in person, everyone I spoke with was upbeat, professional, and eager to help. I was visiting from California during Thanksgiving and everything went better than expected. I will absolutely use this location again next time I'm in town!
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December 2023 by Michael Arnum
From the time Nick picked me up from the Collision Center to bring me to pick up my rental vehicle. Nick is a treasure he was genuinely concerned about my damaged vehicle. He was engaging Nick just made you feel comfortable! Although it was just less than a ten minute drive to Enterprise. I’ve only known him for that short period of time he made me feel like I knew him for years!!!Enterprise Rental you guys Rock!!!
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December 2023 by Eliza Gonzalez
I rent here frequently and have always had great experiences with the staff!
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December 2023 by Keebas Real Life Journey
Giving this place another chance. My last experience with them was not good. The vehicle made a rattling noise and the seat were dirty. Also, when I went to return the car the manager behind the desk left me standing in line for over 10 minutes while she was doing something with the computer. She didn't bother to acknowledge my presence. I caught her lookng at me quickly and then turning away. I never received the email to rate my experience... so I'll continue to post here.
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November 2023 by Sergio Galyga
The best enterprise in Connecticut.People there are very professional very helpful. Taking care of their cars very well cars always clean washed and smell nice!!!! thanks..
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November 2023 by Debbie Hollis
Sept 2023 I and another family member reserved two twelve passenger vans for Oct 14 2023. Paige Manchester Enterprise reached out to me Oct 12 2023 asking to confirm reservation and stating I need full coverage insurance on my personal insurance policy to rent the vehicle. This is last minute information and poor communication .prior to this I printed the contact and there was no information on the print out about the rules to rent a twelve passenger vehicle. Upon calling Oct 13 2023 Enterprise in Manchester to get clear understanding. I was informed that if I had liability insurance that I could not rent nor purchase Enterprise insurance . This is very upsetting due to our family trip Oct 14. Then I was also informed that if my personal insurance didn't transfer to the twelve passenger then I was unable to rent on Oct 14 2023.This is bad business practices and poor communication on Enterprise behalf. Oct 13 2023 the rude manager at Enterprise in Manchester was aware of my print out and stated it doesn't matter what my print out says she was going by her policy. There was no FAQ on my print out she was literally being rude. Her behavior was very inappropriate. and unacceptable. Enterprise in Manchester lost two customers due to lack of communication , bad behavior and bad business.if you work with the public and applied for the position of management then you should be kind , courteous and have clear understanding with customers reserved twelve passenger vehicle
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November 2023 by Sivan Hines
Awesome customer service from Enterprise in Manchester. They were very responsive and easy to work with when my own car needed repairs after an accident. They were a preferred provider of State Farm insurance and it is easy to see why. Brandon Hurst met me at Lynch Collision at 8am to bring me the rental car. He was great - very professional and friendly and answered all my questions. When I returned the car I was able to just drop it off at Lynch and Enterprise called me a little later to say they had the car and everything was closed out. It was all smooth and easy and I highly recommend them!
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October 2023 by JJ K
Vary helpful
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September 2023 by Mary Au
Great experience with the Manchester Enterprise staff was very understanding and accommodating of our needs. Will definitely come back to rent our next car.
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September 2023 by Nefertiti
This location in Manchester is horrible they don't honor discounts that are for friends and family, they usually don't have your desired size vehicle available. I rather go to East Hartford location, an out of town location or just use another company altogether. And ooooop a customer and a sell lost.
