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January 2024 by Kristin Grenier
I had my wallet stolen and needed a duplicate license- the staff at this location were wonderful and helpful and quick - it made the start of an unbearable process of replacing everything a little better - will always use the Manchester location- and thanks to the staff there!
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January 2024 by Jose Mejias
Every one is awesome and friendly
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January 2024 by Philip Rizzuto
Do not use A A A cancel your membership my btothers car broke down called at 9:00 have beeb wsiting 5 hours for them every time they call they say someone will be there in a hour! New estimate is for 3:00 which would be 6 hours wait imagine a 16 year old girl standing in the cold for 6 hours with all the nut cakes out there
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December 2023 by Dennis Hoekstra
Great organization that supports many types of businesses
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October 2023 by Barbara H.
We have received HORRIBLE service--we are still sitting along I84 FOUR HOURS LATER after we were promised service within 30 minutes!! We just watched a AAA tow truck--who should have towed us-- tow another car away in the first hour. We've made seven calls, and the tow truck driver just can't seem to find us. Now, the business with the brand name is pressuring me to change my review instead of applying pressure to fix the AAA system that is clearly broken. Horrible priorities.
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September 2023 by Patty O'Neill
Today I met with Thony Mitchell at the Manchester location, very nice and polite and was trying to help me with our trip South but kept having computer issues to do the TripTik. He asked his manager for assistance who tried to help but the manager was more worried about the line forming at the door. The manager was not helpful at all I think he needs customer service training. He needed to realize that I also stood in line and he should not rush through my service just because there was a line of other customers waiting. Every customer deserves time for whatever they came in for. As a long term customer I expected better service then I received.
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September 2023 by Katheryn Lopes
Very professional and friendly staff. Went for liscense renewal. Great explanation of additional services and benefits of AAA.
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August 2023 by Don N.
The people are very nice and I was there only 7-8 minutes for a license renewal. SO much better than waiting for hours with the riff raff at Wethersfield DMV! Service fee discount for AAA members.
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July 2023 by Cathy Darlington
Very curteous, & professional. Was done very timely.
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May 2023 by Thomas Melo
Great way to get a license renewed. Very quick and the nicest people to help you.
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January 2023 by susan amato
It was great no line and staff was exceptional
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January 2023 by Janice Polite
Staff very helpful and pleasant not a long Waite time
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January 2023 by Scott Matlock
Very awesome! Went here to plan and book a vacation! Excellent service and knowledge of travel destinations! Lisa is very helpful and knew exactly what I was looking for. She went above and beyond to help me plan and execute! Thank-you so so much!
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December 2022 by A G.
The only good thing about this company is the tow trucks. Everything else is a total failure.Besides the fake Hertz discounts that are practically a joke never competitive today I was trying to buy movie tickets at the membership price. At my first call I was quickly dismissed but the employee who told me to get them online. I liked the idea, it once online I discovered on the AAA website that AAA has discontinued the program with Cinemark, the movie theater I was going to, but they still have one with the Showcase Cinema a movie theater that instead is permanently closed. So forget that. I called back and talked with a different employee who tells me that she can't help me because of some computer glitch they were experiencing and of course DID NOT OFFERING ANY ALTERNATIVE OPTIONS to save money to their beloved membership. I asked if I brought back the receipt from the movie theater and AAA would issue a check for the balance and the employee started laughing saying "oh no. we don't do that". Now I wonder why do I have this membership for? I have a strong feeling they don't care about their membership and they try to dodge us as much as possible. Not a good service at all.
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December 2022 by Antonia Colón
Easy way to renew your license without the headache of visiting the DMV. They verify Real ID also
