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November 2023 by Ken Graham
I was told the mounting and balancing of new tires would take 90 minutes. The job actually took 3 hours.When I left the dealership I discovered that the tire pressure sensor had not been reset. I had to go back the next day to get that done.The prices are good and the people are pleasant.
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November 2023 by Alejandro J. Peignand
Excellent costumer service. Very friendly and helpful. Best shop in town. Is worth every penny. We all need a Mini in our life. ???
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November 2023 by Mark Mcgivney
Salesperson was extremely helpful and knowledgeable.Not just my salesperson but everyone I came in contact with.Would definitely recommend new country mini to anyone looking for a new car ,it was a great experience.
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October 2023 by PetesLogic
My heads pounding, manager is gonna make some false excuse under this btw fair warning, they delivered car back to us in this condition, i bring to other mechanic they tested that issue 3 times and found diff problem, smoke inside and outside the car freshly out of service welcome to mini, even with msging them same day they just ignore.DONT BUY OR SERVICE HERE.
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October 2023 by Samir Patel
I had the pleasure of buying my daughter's first car from New Country Mini, and I couldn't be happier with the experience. Nesreen made the entire process incredibly simple and stress-free. Not only was she friendly, but she also took the time to patiently answer all of our questions. Her expertise and professionalism were evident throughout the buying process.In addition to Nesreen, I must mention that the other staff at New Country Mini were also incredibly friendly. Their warm and welcoming attitude added to the overall positive experience. I highly recommend anyone in search of a Mini Cooper to consider New Country Mini, especially with Nesreen's assistance. It was a top-notch experience, and I'm thrilled with the outcome.
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September 2023 by Caren Wasserman
I received outstanding customer service from Ryan Micali at New Country Mini. From start to finish he kept me informed on the status of my vehicle. He is extremely knowledgeable and professional. New Country mini is lucky to have him on their team.
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September 2023 by Exotic Car Lover
Best car purchasing experience I’ve had! I worked with Nez and Chris and they were absolutely fantastic. I had several questions for Nez that she was able to answer for me. She was quick to respond, knowledgeable, and kept me in the loop throughout the entire process. I couldn’t be happier! Would highly recommend.
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September 2023 by techcheck49
My daughter just bought her first mini at new country. The experience was fantastic our salesman Mark walked us through the whole procedure and was very helpful and showing us everything that they had and the sales manager was not like any other sales manager I’ve ever dealt with at a car dealership he was warm and charming and couldn’t have been more helpful I give this dealership a five star rating.
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September 2023 by John Guetens
My first experience buying a Mini at New Country has been an excellent one. Nesreen, the salesperson I worked with, is new to the dealership and selling Mini's but she was very responsive and quick to get answers to questions that she didn't have immediate experience with. She was patient and respectful of the time I took with my decision making. The Sales Manager Dave, has been very helpful and generous with his assistance after the sale on a couple issues. Both provided me with a follow up review at the dealership of some questions I had about certain features on the car, which I appreciated.
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August 2023 by stephanie hoffman
I have always had very positive experiences with New Country Mini. My salesperson, Corrine Sisk, is a total pro. The service department is welcoming and makes the whole customer experience at New Country a positive one! I live 1.5 hours from New Country Mini and yet, I never mind the drive as I always leave a happy customer.
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August 2023 by Diana Ajjan
Our experience working with New Country Mini dealership was first-rate. The sales folks are knowledgeable, professional and personable to work with. The entire process of buying our car was efficient and stress free. Definitely recommend this dealership and our terrific sales person, Corinne Sisk.
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August 2023 by Zachary Sands
Service department top notch. And very knowledgeable and professional, I went for, oil change and required brake fluid service. I will definitely keep returning to New County Mini for all services and any future repairs that my 2014 Mini Cooper S Coupe will need.
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August 2023 by darkbay11
This was the best car buying experience I have had. The salesperson was super easy to deal with and very pleasant. Same for the service department. I’m a satisfied customer and glad I bought my Mini from New Country.
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July 2023 by Chloe
The folks at the service desk are perfectly helpful and pleasant. However, when I brought my car to be serviced, they let me know that the battery that was installed was a 60 amp hour battery instead of a 70 amp hour battery, the battery charge was getting quite low, and it had never been registered to the car. The kicker is - they performed that exact replacement 5 years ago! They still quoted me $500 (no discounts etc) to replace the battery due to its age. It felt incredibly scummy given they had made mistakes on my vehicle when performing that replacement. I won't be going back!
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July 2023 by Lori “Aubs” Paisley
Everyone there was so nice and professional… Even when I arrived crabby and impatient… They improved my mood… Got the work done in the timeframe promised and then sent me a video of the work on my car… Very impressed… They are a 50 minute drive from my home as there are not many mini dealers in my area. Well worth the drive… Looking forward to them keeping my 2014 countryman healthy until I’m ready to buy a new one from them.