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January 2024 by SHAQUANA WOODRUFF
Wayne and Rey are the best ..they have the best customer service and made it very easy to identify the parts and things I needed for my Pops car ..THANKS SO MUCH GUYS ❤️
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December 2023 by Joni Johnson
Garfield was very helpful and he has such a professional demeanor.
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December 2023 by Melvin Baskerville
Helps people goes out way to make sure customers get the right service
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November 2023 by charde jenkins
Wish I could give ZERO STARS!! Horrible. Employee not paying attention to simple detail like front or rear rotors caused delay for multiple hours. Employees is allegedly a manager. 5 hours for a simple break replacement cause employees gave wrong product 3 TIMES!!!!!!!!
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November 2023 by Marie Creary
I went in to get service materials to service my car and I absolutely loved the service I got, the staff was extremely helpful and I felt very welcome and safe, well done auto zone.
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November 2023 by Bianca Escoffery
Amazing customer service from start to end. Helpful and informative. Really made my day. Thanks to Leon
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November 2023 by Zeek860
Great customer service helped me out with my car and they where efficient
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September 2023 by KING ZEUS
Complaint About Poor Customer Service at AutoZone Parts StoreDear Sir/Madam,I am writing to express my disappointment with the service I received at your AutoZone Parts store located at 1487 Albany Ave, Hartford, CT 06112, on 8/20/23 at around 8:02 am.During my call, I was placed on hold three times for more than 10 minutes each, and the Store Associate eventually disconnected the call after each hold. Her behavior was unprofessional and disrespectful. This incident left me frustrated and upset.As a loyal customer, I expect a higher level of service and professionalism. I hope you will investigate this matter and take steps to ensure better customer experiences in the future.Thank you for your attention to this issue.
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September 2023 by Donna Daniel
I went to go get my jumper cables and tool set. Wayne was a gentleman and a great representative for Autozone.
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September 2023 by Madeline Hernandez
Very nice service very helpful thank you
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July 2023 by Marlon Syms
Very knowledgeable of my needs and quickly resolved my issue.
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June 2023 by bs yarg
I placed an online order for parts last summer. I never got a call back. Nor did the parts become available, the next day (as promised) or 2 days later.When I came in to get my refund. After multiple emails and phone calls to customer service. I was told to go to the stores in question.I knew it would be a hassle. Indeed it was.The 1st time, the mgr was not in. The 2nd time, I was told by him, "no refund" would be forthcoming.When I pressed the issue, asking to speak to someone above him. He relented and gave me my money. While also deleting my AutoZone Rewards / online acct. without my approval or knowledge.That erased my "lifetime brake pads" info and other store (Blmfld) refund, too.I will be contacting his higher up. This is ridiculous. I have been using AutoZone since 2002.It's always been a hassle, if ur returning anything (not once til 2023) or honoring their "Lifetime brake pad" offers.Sad !
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June 2023 by Michael Stallings
Best customer service around town
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May 2023 by Jose Crespo
Good staff good quality of items
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April 2023 by Kiana Haines
I came here for some brakes and rotors, Nicky P was very helpful and she even gave me a few deals. She was patient and kind. The service here was all around great and quick!
