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August 2024 by Nkem Ogu
Hassan made my car purchase experience a very easy and memorable one. Every process went straight forward and easy. He kept his words, and guided me through every process in a quick and timely manner. I will truly recommend you to friends and families.
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August 2024 by Jacqualyn Mikel
I've been with Infiniti since 2017 and this time around has been the best experience. Their Salesman, Hasahn, was incredibly helpful, knowledgeable and honest which is hard to find when dealing with people in sales. He was consistent and prompt with following up but not excessive, which allowed me to take my time in coming to a decision. DARCARS is lucky to have him. I appreciate all the assistance and love my new QX55!
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August 2024 by Wordly Boursiquot
Thank you too Jefferson he help with everything that I need. I’m a first time buyer he was really great I would recommend him to anybody.
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August 2024 by Murilo Vieira Salviato
I just bought my new car with Cleice Beraldo and Lucas Souza. Excellent help and perfect support throughout my application! They made everything seemed really easy and fast!
I truly recommend them to anyone who wants to buy a new car.
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August 2024 by Carlos R. Tapia
We had a terrible experience at this dealer. We went for a test drive with our son and everything was perfect with vehicle. After an hour of convincing us to get this vehicle we finally gave in and made a deal. We gave a deposit and my son was very excited about his first car. We agreed that they would get the car ready and detailed and we would pick it up in 2 days while the insurance and plates be in place. The night before we had to pick up the car the manager calls us to tell us that there was an issue with the engine and that it was leaking oil and they couldn’t sell us the car anymore. I requested that the vehicle be taken to a mechanic for a second opinion and then he said the car was not at the shop anymore that it was sent out to be sold at an auction. ALL LIES !! Nothing but Lies !! How can it matter of minutes while he was on the phone with me all of this was happening. I had a feeling he was lying and as you can imagine he was definitely lying!! 2 days later the car was for sale again at a higher price, what a shame !! SHAME ON YOU !! SHAME ON YOU AND THE DARCARS DEALER . This was the worst experience of my life and of my 17 year old. I will NEVER recommend this dealer to anyone! Very unprofessional. Nothing but Liars !! What kind of business are they running here ?? Scam ?? BEWARE OF THIS DEALER !!!
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July 2024 by Michael Bennett
5/5
Darcars Greenwich (Infiniti) is my preferred dealership for keeping my Infiniti Q50 running reliably. I drive over 2000 miles per month for work and it is essential to have my car on the road and not in the shop. Sal and the entire service team has done an outstanding job in keeping my car running smoothly, while paying attention to the smallest details (complimentary loaner car, car comes back washed and detailed, etc).
They have earned my complete trust and I recommend them to friends and family.
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July 2024 by gregorio reyes
My name is Gregorio Reyes and I am very satisfied with the attention of my salesman Jefferson in the purchase of my BMW X7 car.
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July 2024 by chuchin no
Great service!! Jefferson coeur very helpful, honest and patience person
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July 2024 by Karl Heintz Alcide
Jefferson was great. Very professional and gave me a good deal highly recommended.
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July 2024 by LUCINEI FERREIRA EVARISTO
Great service from the seller Jefferson with all the necessary support.
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July 2024 by Fille au boulot
It is sad to see how much this place has changed for the worst. I got three cars at this dealership over the past 10 years. That was because I could trust the staff; from the salesmen, to the finance team, all were very professional. The customer used to be the focus It is no longer the case, now it’s the profits at any cost: from the salesmen who tried to sell me a lemon, or saying one thing in the morning and the opposite in the afternoon, never getting a straight answer. I recently went in to look at a pre owned car. I was shocked: they had an overpriced dirty car with scratches all over, the kind you find at an obscure dealership. Not only that they billed in costs in the quote that were clearly optional but they billed them in as compulsory. Needless to say I am never going back to that place.
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July 2024 by Jillian Banayan
Bringing your car into DARCARS Infiniti of Greenwich to be serviced is the best, we can always count on them. We also had work/repairs that had to be done/fixed where Sal and his team elevate the experience even more.
Sal has a way with people, they are real professionals, we rely on them as he reassures us, explains everything and makes what can be stressful into nothing but the best process.
We feel like valued customers and good about our car -all is above and beyond there!
Elaine and Steve Bennett
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July 2024 by Juan Montalvo, Ph.D
I have been here multiple times for service on a car that I purchased from them maybe 3 months ago. The first time I went back the car needed rakes and rotors and service.
Then the car shortly started making a grinding sound. I was told that the issue was allegedly the rear differential. Service has replaced it 2 times and the car is still making the same noise.
I just got the car back a few days ago from service. Now thr car display states it needs service and the grinding noise is back.
I have purchased the car about 3 months ago and have had it in my possession for maybe a total of 2 weeks of those 3 months. I have had a loaner car several weeks at a time probably totaling 2 1/2 months.
At this point, I'm a frustrated and I am not getting my calls returned from the GM or sales manager.
Communications with management has been very poor. I have even called my sales rep and asked him to have someone call me and still nothing.
Perhaps I need to make an unannounced visit. Really frustrated at this point!
FOLLOW UP: I left 4 .messages and not 1 return call from the GM or the Sales Manager. It's apparent that retuning calls to customers is not a priority here!
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July 2024 by - - Vive sin limites - -
Nicholas was very transparent and gave me a great deal. Very good customer service, good experience!
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July 2024 by Kenny Gonzalez
10/10 recommend Going and asking for Jefferson. Amazing help and smooth sale and purchase
