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August 2024 by chiranjeevi pydi
Hi, I was there today ~ 9.30am, the store person name I think Russell did a fantastic job doing multiple tasking and getting work done to minimize wait time of the people. Great to have Russell working for UPS.
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August 2024 by Tasnuva Marwan
Russell was super helpful and his customer service was impeccable!
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July 2024 by scocan84
Dan was very polite and kind enough to handle my return package. I was in a hurry and didn’t pack it but he took time to do it for me. Thank you!
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July 2024 by Megan Kilcourse
Busy, but very helpful!
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June 2024 by Angel Baier
I came into your store one morning last week and had a few questions before i sent my packages out. I was greeted by your employee Russell who answered all of my questions, he was very nice and quick. You can tell he likes what he does he has a positive attitude and willing to go the extra mile. I will definitely be coming back to this store for all my future mailings.
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May 2024 by John Hughes
Russell is awesome. Great demeanor and patience. He deserves a raise and UPS needs more Russell’s!
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May 2024 by Olivia Davis
Russell was awesome! Great service and help with lots of packages. Huge thanks to him!
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April 2024 by Katy Saquicela
Russell was very helpful and pacientes wonderful service
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April 2024 by Feng Yang
Russell is kind and was in the store on time. Early. Help me connect to wifi and help move heavy items.
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April 2024 by Andrei Bourtsev
Easy peasy for all shopping needs
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March 2024 by Amanda Brinkmann
russel is amazing! he’s so helpful!
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March 2024 by samantha hembrook
Russell was very helpful at the Newtown UPS store! I had gone to the new Milford UPS store where they were not helpful in assisting me with returning an item to Dyson. I left there irritated and was hesitant to drive 30 minutes to another UPS store, but I am so glad I did. The staff at the Newtown road UPS were much more pleasant upon arrival than the new Milford store and Russell was Very prompt and accommodating. I was out in less than 5 minutes!
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March 2024 by Corina Roes
The gentleman that helped me was so kind and patient! Best experience mailing something ever.
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February 2024 by Roberta Giordano
Russell S. Thank you Russell for helping me with my very large package. I love this store they are all friendly and helpful.
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February 2024 by Chris Hicks
UPS store in Danbury is my go-to store for returns and shipping usually love em. I would have given it 5 stars but the guy with black hair and no chin tried to make me drive 11 miles back home to print out a return label when I ship and return stuff there all the time. Thank God the Indian guy came out and offered me some help and let me know that I could use their computer to print out my label. So thanks for saving me $8 in gas. But the other guy needs to do warehouse work and stop dealing with the customers.