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May 2023 by John Keane
I wish I had the option for less than zero stars! ordered via 1800 flowers on may 3rd for same day delivery and it was delivered to the wrong address I called 1800 flowers and we confirmed I gave them the correct address when placing order! 1800 flowers processed a new order that was to be delivered the next day and well same thing happened again! the delivery driver of this shop was delivering to the wrong address or was not making the delivery at all! way to ruin my 13th wedding anniversary. I will be filing a complaint with the BBB and based on other comments I have heard and seen I am sure I am not the only one, still have not received a refund that I was promised. disputing with credit card company!
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April 2022 by Wendy O.
HORRIBLE. I ordered an expensive premium floral arrangement for a funeral thru Teleflora and was shocked to see what was sent. I notified Teleflora as well of my dissatisfaction. They obviously must not care about the quality of the local florists they use to fill orders. Shameful. Spend your money elsewhere. Support a local business that actually takes pride in their work.
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March 2022 by Christina Fiamma
How is this place still in business? Save your money and go elsewhere!!My husband purchased flowers for valentines day from this "Florist" and had them delivered to our home. He purchased a rose and lily arrangement that he saw a picture of online which looked full and beautiful. What we received was far from the picture, skimpy and flowers half dead. On top of this, the delivery driver left the flowers outside on a 15 degree day without wrapping them up or protecting them with a box... they just flat-out left flowers in a vase on our doorstep. The flowers and water were frozen solid by the time we got to them. I normally don't post reviews but this was unacceptable. Please save your time and money and do not order from this place.
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November 2020 by Ani G
VERY DISAPPOINTED ,........ with the quality of service and time! DO NOT WASTE your money, you will regret it and so is the person receiving flowers. My friend overseas paid tons of money with credit card and extra fees to make sure the arrangement was a good one and to be delivered on time ! Total disappointment , The flowers came a day late despite the extra charge paid as they promised. You will not be able to get a hold of anyone leaving msg after messages, no return call back yet , when they finally got delivered next day the arrangement looked nothing like the picture on the web , complete opposite, i will put both pics for comparison !! Awful !!!! Flowers were limp, decaying.... and falling off! I have never ever seen such poor quality in my life! Flowers looked like the delivery guy just picked them up on the street on his way here and plopped them together!
I still have not heard back ! i am so upset i demand a reimbursement! Absolutely awful!!!!
DO NOT WASTE YOUR MONEY , YOU WILL BE DISAPPOINTED!!!!!!
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October 2020 by Ted Carroll
Very disappointed in the quality and service. Was supposed to have same day delivery, didn’t happen! Was supposed to have an Anniversary balloon didn’t have it! (Supposed to be for my son and daughter-in-laws 1st wedding anniversary)Looks nothing like the arrangement I had ordered, looks like they just threw a bunch of flowers into a vase and called it a day! I have never been so embarrassed and ticked off for the cost and the quality received!
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June 2020 by Izabela Shpati
The worsttt florist shop ever! The worst service. I choose the flowers in the yellow vase and they sent the uglier flowers i've ever seen. The order arrived very late, not on the birthday date. Definitely i'm not ordering anymore in this shop! Shame on you!
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June 2020 by Jhacker G
VERY DISAPPOINTED ,........ with the quality of service and time! DO NOT WASTE your money, you will regret it and so is the person receiving flowers. My friend overseas paid tons of money with credit card and extra fees to make sure the arrangement was a good one and to be delivered on time ! Total disappointment , The flowers came a day late despite the extra charge paid as they promised. You will not be able to get a hold of anyone leaving msg after messages, no return call back yet , when they finally got delivered next day the arrangement looked nothing like the picture on the web , complete opposite, i will put both pics for comparison !! Awful !!!! Flowers were limp, decaying.... and falling off! I have never ever seen such poor quality in my life! Flowers looked like the delivery guy just picked them up on the street on his way here and plopped them together! I still have not heard back ! i am so upset i demand a reimbursement! Absolutely awful!!!! DO NOT WASTE YOUR MONEY , YOU WILL BE DISAPPOINTED!!!!!!
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June 2020 by Maureen Murphy
I received a bouquet of flowers from my children on 05/13/20, from Elegant Orchids via one of the 1- 800-Flower brokers. My children are heartbroken to see the small, haphazardly, arranged bouquet that was sent after ordering a large-sized, elegant, mixed bouquet online. What they believe they had ordered was an arrangement of at least 6 red roses, 2 or more purple roses, lilies, button flowers, etc. What arrived was a handful of 2 short-stemmed roses, 3 to 4 stems of astromerius (? sp), 2 stems of wilted yellow flowers similiar to daisies, 1 wilted pink carnation and 1 dead, unidentifiable, purple blossom. There was no water in the vase, which looked to have tipped over in transit and no plant food packet. None of the excess greenery was removed from the lower stems and the stems were not freshly pruned. Truly the bouquet was not as thoughtfully arranged as those I have received when my 3 -to-6 yr old grandchildren have picked the flowers from the fields. What is most heartbreaking is to know that my children had been thoughtful to try to support a local business, while paying top dollar for their gift, only to have been duped by this florist. Businesses such as the non-elegant, ELEGANT ORCHID SHOULD NOT BE ALLOWED TO CONDUCT THEIR FRAUDULENT BUSINESS THROUGH ONLINE SERVICES!!!! If they cannot provide suitable service, which judging from my own and other recent reviews, Elegant Orchid cannot, then they NEED TO CEASE OPERATIONS AND STOP TRYING TO STEAL OTHERS' HARD EARNED DOLLARS THROUGH FRAUDULENT SERVICES! My children are working on getting a refund of their monies as well as attempting their 800-Flower service to remove Elegant Orchids from their listing of available florists. SHAME, SHAME, ELEGANT ORCHIDS! You've given a bad taste to the community trying to support local businesses!
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January 2020 by Rhonda K.
WHAT A RIPOFF. I ordered the pillar/greenery arrangement on the left via justflowers.com and got the substandard, poorly designed thing in the right photo. Instead of a pillar I got a short taper. The two gold horn ornaments were missing. It was supposed to have 2 types of greenery, I got one... and they look like branches cut from the bottom of my Xmas tree. Cheap, faux velvet bow instead of the full plaid one. And $20 charge for delivery from Cheshire to Wallingford, CT. I got $60 dollars worth of nothing...but a whole lot of embarrassment when I saw this photo my friend sent. I wrote to the florist and they didn't respond. After a 3-week run-around with justflowers.com, I got $10 back. Don't bother with this substandard florist or the online place that represents them. You can do better at the grocery store florist! I can see from the other reviews here that this is a pattern with this shop.
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November 2019 by DEVINE ORCHIDS Florist
the best florist terri did my wedding absolutely beautiful
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May 2019 by Daisey Lopez
They will send you old wilted flowers the first time with a--WE TAKE PRIDE IN OUR FLOWERS. Then when you call and tell them your flowers were a disaster they replace it. My new one are still diue. So old flowers on somewhat time and the fresh promised flowers still pending .Sounds pretty elegant orchids florist to me. ?#GOODOLDCHESHIRE
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April 2019 by steam key
I ORDERED FLOWERS EVERYTHING WAS BEAUTIFUL LOVE THIS SHOP
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March 2019 by Anthony P.
I ordered flowers for my girlfriend online from this place. Pictures seemed legit. What she received looks absolutely nothing like what I ordered. She called me immediately and broke up with me. I would never order flowers from here again.
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October 2018 by M P.
My sister sent me an arrangement for my birthday. I sent her a picture of it and she said it looked nothing like what she ordered. It was awful. It was in an ugly black plastic thing and you could see the floral foam and floral tape. Hideous. They should be ashamed of themselves. My sister called the shop and spoke to a woman who was totally rude. Again, the arrangement was awful. It's sitting in my garage. Too ugly to put in the house.
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May 2018 by Kim W.
My mother received an arrangement from this florist today. Horrible doesn't even begin to describe it. There are flowers that are about 3 inches long down in the water in the vase. A rose, which is suppose to be the center of the arrangement is so short and down lower than the other flowers you can't even see it unless you look at from directly above. They look like they were just thrown in the vase by an elementary student. Zoom the picture in and you can see the flower buds in the water. How sad is this? This is a professional? Really? Do NOT waste your money with this lousy excuse for a florist. If I could give 0 stars I would.
