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January 2024 by J
Customer service in this location isn’t the best. I have a few accounts open here for personal and business and I would recommend the Avon branch a million times over this location.
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January 2024 by Scott Cohen
The staff that are at the webster mill branch are nice patient and accommodating and I'm very happy that they stay open later as well as Saturday
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May 2023 by P Cap
There were three tellers working when I went in no wait awesome.
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July 2022 by Ryan Decader
The worst customer service and the most depressing bank I’ve ever stepped foot into. Everything is a chore and an involved process for the staff and the concept of taking care of their best customers is foreign to the staff of this bank. There are new depressing staff every few weeks so the turnover can tell you a little something too. The only reason I have to go to any Webster bank is because their location but I cringe at the idea of going to a Webster bank every time, and especially this one.
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March 2022 by Bradley Visconti
Jeffrey did a fantastic job helping me with my business accounts! Thank you for the great service.
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February 2022 by Mary Koseian
Slowest service imaginable
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June 2021 by Dean Gendel
I just wanted to say how great Thomas is at the Berlin branch. He is the most helpful teller I have had in a long time. Very patient and careing.Regards, Dean
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October 2020 by stephanie ridel
Not the best customer service
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June 2016 by ALEN AL-KHAMIS
Nice services.
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June 2013 by Hank T.
This bank is very customer friendly, both online and at their offices. They are always trying to improve the website. I just inquired about depositing checks via smartphone and was told that they are working on that function now. I can highly recommend this bank to potential new customers.
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January 2011 by A Google User
James Smith, the CEO, never returned my calls, even though the problem involved thousands of dollars. I advise all businesses and individuals to try Farmington Bank: John Patrick returns calls!
