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May 2024 by L. C
Went in for a nail trim on my bull dog, and with my dogs paperwork/rabies record- was attended fairly quickly. Staff was polite, and knowledgeable. While waiting a browsed a huge inventory of pet supplies, at great prices! I picked up some ice cream sold there for my dog once he was ready to go. Definitely recommend.
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May 2024 by Lindsey Knapp
Large selection to choose from, reasonably priced.
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May 2024 by Brian Bair
Very knowledgeable and helpful staff
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April 2024 by DJ FRESH
Be aware if you go here and they send you a survey dont do it, dont leave your phone number or your email or any details because they will stock you. A got an email for a review and I put that the lady a the counter did not want to take my coupon and the next time my wife went in she was aggravated by a lady a the front named lisa, asking why I had left a review for corporate saying that I should not have told them anything and verbally abusing my wife. All I said in the survey was that the lady at the counter did not want to take my coupon heck she did not even look at my coupon I didnt even leave a bad review on google but now I am because Lisa decided to go off on my wife because i said they didnt take my coupon , if your store doesnt want feedback then dont send me any surveys and be aware that they store your credit card information that is how lisa was able to find out I was the one that said they did not take my coupon wich they didnt from the credit card info that she looked up that your store has saved. I feel that is very unprossesional to keep my credit card info stored on file, I will never be coming back her again and I will let everyone know that Lisa will harras you if you give any feed back or complete a survey and be aware they will keep your credit card info. I advise everyone to go somewhere else
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April 2024 by Liz Hernandez
The nutrition and space set for the parrots, no matter how small the conure, was disappointing to say the least. Solely seed diet and small enclosures for each bird. If I were to pick up a parrot here I would probably have my hands full of vet appointments and bills right off the bat to undo the side affects of malnutrition.
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April 2024 by Curtis Shaddox
Lisa hooked me up, when my 3 ladies were hungry. Those widows ate good today.
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April 2024 by Roslyn Afalla
Staff is always helpful and the store is always stocked. Rewards program is solid. My furbabies always have fun whenever we go shopping for them.
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April 2024 by Rose S.
I was appalled by the behavior of the staff here from front desk to the management. You should never make a customer feel the way they made me feel today. I had a great friendly interaction with the staff with no complaints until a lady with no name tag came charging at me aggressively yelling at me for something I didn't even do. I was thinking she was mistaking me for someone else. No explanation or introduction whatsoever. She came and just began yelling at me because my husband left a bad review that I had absolutely no idea about on a survey emailed to him. I told her that the way she approached me is no way to approach anyone and she should have at least introduced herself and explained the situation kindly helping me to understand her demeaning behavior. Maybe she could have even asked how she could have made my husband's experience better. That's what mangers are supposed to do. Managers need to deescalate negative interactions and turn it around to satisfy their customers and increase company productivity. Why are you asking me to fix my husband's honest review of freedom of speech? Why are you trying to cause me to speak on behalf of my husband's actions? You need to fix your behavior and customer interactions. I was flabbergasted that she would approach me like this. I am so very upset at the behavior of this woman named, Lisa, and if you couldn't take a review my husband left kindly, then look at the camera from today and see how you approached me and ever so kindly fix you behavior-please. Learn to try to treat people with dignity and respect and show professionalism and honor for your role as manager. Learn from you mistakes and do better. This is a learning opportunity for you and your staff. That is the whole point of a review. If it goes to cooperate, then take that as a learning experience and see what they have to say to help your team. You call yourself a manager, but if that is how you act, and you are supposed to be a leader, then of course people have to go one step higher to see if someone above you, understands the role of having a management opportunity and in turn will correct your behavior. For anyone reading this review, please be aware that overall this is a good company and I have enjoyed purchasing pets from this company at different stores, but I am never shopping at this location again due to how the employees and management treat their customers. Very disheartening.
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April 2024 by Brenda Pfeifer
My favorite fish store! Very friendly and helpful!
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April 2024 by Joana molina
Great service. Great inventory. Totally recommend it!
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April 2024 by Paul Lucero
Great place to take the dog to get washed
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April 2024 by brivina young
All the employees are great here. You're lucky to have them working for you. I want to send a special shout-out to Meemee. I haven't been in for a while yet she remembered me by name. This is impressive. Thank you for the great customer service. I highly recommend this place for your pet needs.
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March 2024 by Bob Wilson
I've been going to Petsmart for years, but I go to Pet Supply more and more. Love it here.
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March 2024 by Lori Carter
Love the selections for our dog & fish! The folks who work here are super nice too.
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March 2024 by Lisa Koski
Easy to place orders for pickup!
