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April 2024 by Justin Lorenzen
Very professional and went above and beyond to help me out.
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April 2024 by Michelle Smith
I recently picked up my ring from Rydquist Fine Jewelry. It is SO beautiful and exactly what I wanted! When I went into the store I had a bit of a difficult request for what I wanted. Mark stuck with me and worked hard to find a ring that satisfied what I was looking for. After many attempts to find a ring that worked I am super happy with the result! Thank you Mark!
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January 2024 by Pamela Basden
I do recommend this jeweler. On my first visit, Mark repaired my bracelet's broken clasp quickly and without cost. He is knowledgeable, experienced, and friendly. I will be back.
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January 2024 by Rebecca L.
I really like supporting small businesses and this one is top notch. He's kind, knowledgeable and prices are reasonable.
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December 2023 by Tammy Asher
We are quite happy with the replacement of the diamond in my wedding band. Mark was kind, professional and did great work that was reasonably priced.
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October 2023 by Jeff Pignataro
Took a pair of watches in today. One needed a battery replaced and the other some links taken out. Mark was incredible quick and pleasant. In about 15 mins we had both watches back and we got to have an extremely enjoyable conversation. Mark is an extremely talented jeweler and I'm so glad that we know he's here. Any time we have jewelry needs, Rydquist will be the first place I go.
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October 2023 by Jeff P.
Took a pair of watches in today. One needed a battery replaced and the other some links taken out. Mark was incredible quick and pleasant. In about 15 mins we had both watches back and we got to have an extremely enjoyable conversation. Mark is an extremely talented jeweler and I'm so glad that we know he's here. Any time we have jewelry needs, Rydquist will be the first place I go.
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September 2023 by arnie Reis
Owner was kind, conversational, straight-forward and helpful. He fixed my watch! So glad I finally stopped in. Will recommend and definitely be back.
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August 2023 by Zuzana Balzerova
I went in today (Tuesday) not realizing it was appointment only and the gentlemen was kind enough to answer the door and then take time out of his day to switch out my watch battery. It meant more to me than he knows as this watch was a gift and today was a very special milestone in my life. Thank you for being a great human and also for doing a great job on the tag heuer. Will come again during actually open hours. :-)
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August 2023 by Hans Peter
I walked to this shop from my nearby home with my two dogs. I went to the back to tether them up in the shade before walking inside. As I did, a man came out the back door and said "excuse me, sir, can you go somewhere else? This is private property." I started to explain, but the guy just turned around, walked back in and locked the door.I guess he thought I was experiencing homelessness? Anyway, I shouldn't have to explain myself, and I didn't. I live two blocks away in a house I own. I wore normal summer clothes and an antique watch that must not have caught his eye or wasn't worth his time.I came to get a new watch band and have my watch serviced. I was told to go somewhere else, so that's exactly what I'll do. I suggest you do the same.I'll consider taking this review down when I've received something like an apology.
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April 2023 by Karolyn Johnson
He has always been super nice & fair when I have stopped in. I wouldn’t go to any other place!
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October 2022 by Alfred Reaud
Had an heirloom watch that needed a battery. In and out in five minutes. The proprietor definitely knows his watches!
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September 2022 by JC Stone
Stopped by 9/21to get a battery for my watch. Mr. Rydquist was very nice, knowledgeable, and replaced the battery in minutes. Thanks, john
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June 2022 by pat simpson
I truly don’t understand how this man stays in business. I dropped off a ring six weeks ago just to be sized I’ve been by there three times and he finally just gave it back to me today said he just doesn’t have time. Extremely poor customer service. Will never recommend this jeweler to anybody
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April 2022 by Brenda Gibbs
I should've paid attention to the bad reviews. Mark is good at replacing batteries. Period. I brought stones to him in November 2021. We discussed what to do with them. He ordered the parts, and in mid-December I went back to approve them. He asked if I needed them before Christmas. I said no, so he said they would be ready middle of January 2022. I called a few times to check on the progress. Hadn't started yet. A month ago, I stopped in, and he said "you're next". Today, March 30th, I went back, and he hadn't finished them yet! I took my stones back. I told him 5 months was too long to wait. He stopped me in mid sentence and said, "let's not discuss this". Don't waste your time. Go elsewhere!
