-
December 2023 by Andrea Ott
Very friendly and helpful. Feels like family!
-
December 2023 by Kevin Brownrigg
I was very pleased with how Evan went out of his way to help me when I had to switch a homeowner's insurance policy. He worked hard to get me the best possible rate and coverage.
-
October 2023 by Richard Kuberski
Went to this office to cancel a policy for a friend who passed away. I had previously left an email and a voice mail and got no response. They told me that my messages went to the office manager who was on vacation for a month. I found that incredible and told them that I considered that a failure in communication.I've been a State Farm policy holder since 1962, this is not the experience I am used to.
-
December 2022 by J B
I have been with the DeBella State Farm office, since the early 80's. They have always been incredibly helpful, quick to answer questions or concerns.
-
September 2022 by Bob Delena
Great service as usual. Ernesto is friendly and efficient
-
May 2022 by Linda Frechette
I've been a client of this agency for many decades. I've had so many people and co-workers over the years tell me that it's good to switch insurance companies every so often and do price comparisons, etc., but I feel comfortable with State Farm and in particular John DeBella's agency. I've worked with his daughter Anne on many occasions and they are always really helpful and informative. Like the jingle says, "Like a good neighbor, State Farm is there" and guess what, it's not fake news, it's 100% true!
-
January 2021 by Dylan Ross
Very happy with the help I received here. Everything was handled smoothly and efficiently all thanks to Anne finding a solution for me. Always glad to be a customer here.
-
October 2020 by Patch Doo
Great servive
-
September 2020 by Joe Wright
I've had my insurance with John DeBella for over 40 years and have always been represented knowing John was on my side and looking out for my family's best interests. John and his office manager Ann are great people who know insurance. You can't go wrong having them represent you.
-
September 2020 by Jeanette Lloyd
Excellent service
-
September 2020 by Macaroni
Destiny took an entire day plus half of the following day to address my unique and complicated situation. I had just moved from Oregon and my insurance was in limbo while they waited for my policy information to be transferred over. I got Tboned and State Farm did not have access to my policy which made it extremely difficult to get a rental or proceed with my claim. They called around to rental companies on my behalf and found hertz who allowed me to just post the deposit until State Farm could pick up the tab.
They even called me a courtesy ride to get there.
I went from feeling very frustrated and desperate, to feeling accomplished and in my awesome new rental. Thank you destiny and State Farm for taking the time to address my issue.
-
May 2020 by D Rudd
I have been a client with the DeBella State Farm for many years. It is always a pleasant experience when there is a need to contact them. They customize my policies around my specific needs and concerns. Wether you are speaking with John, Anne or their team members it is always a professional and respectful experience. Highly recommend them for your insurance needs.
-
April 2020 by Jim F.
I have known John, Kay and Ann for more than 20 years. They are insurance pros and know how to go to bat for their customers. They are straight shooters and know how the claims process works and how to make claims easy for their customers. Sorry to see some of the folks posting reviews are unrealistic about the time it takes for approvals and the specific requirements of making changes to policies. This agency has been around for many years because they take care of their customers.
-
March 2020 by Doug MacCarthy
We have been with the John Debella State Farm Agency for 29 years with all of our home and auto insurance needs. They have always been easy to deal with, even though it has mostly been by phone. Anne Lensink has been our primary contact most of that time, and always takes the time to answer questions and adjust things that we feel we need to change in our coverage. While fortunately we have only had a few claims, they made sure that State Farm handled them in a way that we were completely satisfied. Definitely recommend.
-
January 2020 by Stephanie Coates
We have had coverage with John Debella's office for many years. Their customer service is amazing and Anne is so knowledgeable and helpful.
