I recommend Erik. The only banker that really wanted to help me waive a 36 fee.... don't call the the 800 number or the branch off of Broadway and highlands ranch parkway...
September 2023
Derek is great and so helpful. 2nd time I called, the representative was incredibly unhelpful and patronizing. I'm switching banks. I've only had my accounts for a week.Edit: Derek is the only reason I've raised the stars on this review. He's so amazing.
January 2023
We've been banking at this branch for years. Everyone is extremely helpful and knowledgeable. US Bank is one of the few big banks that still feels like a local bank, treats its customers well, and provides quality services for a reasonable price. And their online banking and mobile banking are pretty good too.