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November 2023 by Dustin Anderson
The sleep expert I had (Robert Anderson) was so knowledgeable and helpful in the store. Though I came in for one bed, I left with a more expensive one after he was able to explain and have me try out the differences. I'm very happy with my purchase now, thank you Robert!
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November 2023 by Hope Lewis
Taylor gave us excellent customer service, he helped us choose the perfect mattress for our needs and was very informative and welcoming.
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November 2023 by Colleen Brisben
Rick was awesome to work with once again. He puts the needs and desires of the customer first and makes every effort to bring about the best possible results. We highly recommend Rick and Mattress Firm. They both stand behind their excellent products. ⭐️⭐️⭐️⭐️⭐️
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September 2023 by Barry Brisben
Rick was outstanding. Asked questions and learned what I was really needing. Offered options and had incredible product knowledge. I got exactly what I wanted in a seedless and enjoyable shopping experience.
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September 2023 by Brooke Davis
Rick is wonderful. He is personable, incredibly knowledgeable, friendly and wouldn’t have wanted to bring my business anywhere else! So excited for our new mattress
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August 2023 by Natalie DeLeon
After a little confusion the staff has done an amazing job at completing my order. They were all extremely friendly and easy to work with. I plan on purchasing another mattress from them soon. The communication was always prompt as I ordered over the phone and it was a tremendous help not physically having to make multiple trips to the store. I recommend you let, especially Taylor, help you with your furnishing needs. Thank you for the great service.
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August 2023 by Jamie L
Rick and Taylor were so patient as we went in not once, but 3 times, trying to decide on a mattress. I suffer from herniated discs, so I needed something that would support and was firm enough for me but not too firm for my hubby. I love that they let you give it a try for a few months so you can make sure it works for your body and exchange if it doesn't. Really excited to try our new mattress this weekend!
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August 2023 by Tiana Rivera
I have never been inside of a mattress firm before because I always assumed it was way out of my budget. I decided to check this store out on a whim and I’m glad I did. Taylor gave superb customer service and was highly knowledgeable on options to address my concerns. I’m very excited that I was able to purchase a mattress for myself as being a single mama I often put myself last.
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August 2023 by James Slaughter
Went in with a slightly unrealistic budget. Got a deal that was very reasonable, with a quality bed, and our salesperson was able to get us some discounts. Overall, very happy with the price and service. I would recommend without hesitation.
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August 2023 by Angelique Evans
The Sales Associate, Micah was very professional and has very good customer service. I love the comfort of my bed, but unfortunately the delivery drivers did not finish assembling the adjustable base, so that part of my bed is not working correctly at this time. I would give Micah and the comfort of my new bed 5 stars! The Delivery Driver get 2 stars.
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July 2023 by Larry N
Rick was great. We bought a very comfortable Sealy Firm/Medium Hybrid King. It was so easy and so quick. It is being delivered this week!!! It was a very nice experience.
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June 2023 by Sean Imes
Rick and Taylor made this a great experience. Both were very knowledgeable on each product in addition to providing great customer service (despite being very busy during the holiday weekend). They were upfront about what they could do on pricing and completely professional throughout the process. Never felt any pressure to make a purchase. I was skeptical shopping in store vs online, but after my experience here I will be coming back to this location for my next mattress.
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June 2023 by Pam Wynia
The guys at Mattress Firm made it quick and easy for us to buy a new mattress for our guest room. They helped us understand the difference in the selections, and we were in and out in less than an hour.
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June 2023 by Keith & Barb Harrison
Very very good , Taylor was so helpful in placing our order, patiently showing me how to place my order. And As a retired customer relations manager I feel he was excellent!
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May 2023 by Sandy Barda
I had a wonderful shopping experience at mattress firm. My salesman was informative and friendly. He explained all the types of mattresses and let me try out each one. after I made my decision, he gave us a good deal on some pillows which were very comfortable. He was very quick and efficient handling the payment. When we left, he gave us some ice water which was very considerate. I would recommend mattress firm to anyone looking to buy a new mattress.