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June 2022 by Bari Kirn
I was surprised to see bad reviews...but all of these bad reviews look like they are old. Since it was updated, my experience has been awesome. The girls that work there are really helpful, and always try to help me find what I am looking for within my budget. They help me color match my foundation... and I almost always get some sort of small gift when I shop there. The shelves seem to be stocked and it is very clean and organized.
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February 2021 by Alyssah Latshaw
Literally the worst customer service, I had a question about one item, so I waited in line for well over 30 minutes and attempted to call the store. I called 5 times and they proceeded to not answer the phone. She also did not follow covid safety procedures when I manged to get in the store.
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October 2020 by Ivonne Granados
Worseeeeee Sephora store to go! Service and everything!
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September 2020 by khurasan Tv pk
Nice job
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May 2020 by Brandi Hebert
I had been wearing the same makeup products for years. I didn’t know enough about cosmetics to branch out and try anything else. I went into the store and told the sales person that I wasn’t very knowledgeable on makeup, but that I was looking for brands that were good quality, light and natural looking. I explained what qualities I wanted in foundation, concealer, blush, highlighter, eyeliner, mascara, etc. She gave me her recommended brands on each. I have been wearing all the brands and products that she recommended and they have proven to be great! Before I switched brands, I used to have acne on certain parts of my face and since using the new makeup, it has cleared up and stayed clear! Finally, the best benefit of all is that my skin looks naturally flawless with the brands I now use! I love, love, love them and won’t be wearing any other brands anytime soon! :)
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January 2020 by ivan ali
rarely restocks, staff seems to have bare minimum knowledge of makeup. messy store, testers are dirty & terrible. ulta remains superior
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November 2019 by Stacey Kerley
Need more sales
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October 2019 by John Ferrell
Don't remember
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August 2019 by Carlos G.
Great sales help today. Thanks for helping me find the jacket I was looking for. These guys looked through every part of the store with me and offered to start looking on line when we found it.
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August 2019 by Wendy Smith
This location knowingly accepts stolen credit cards. I was there yesterday with another lady; both of us had stolen credit cards and both were accepted at this location for over TWO THOUSAND DOLLARS; several transactions over the course of less than 5 minutes. It was a group of MEN using two separate cards with women's names.
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March 2019 by Kenzie Tallevast
I love how accepting and welcoming they are to all comers. even though I'm trans I simply get treated like one of the girls and they do amazing work keeping me looking great.
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November 2018 by CodySnow Official
I was helped by Michelle. Being that I'm a guy I usually get some weird treatment when I'm buying makeup but Michelle helped me feel right at home! She color matched my skin perfectly which is no easy task and she helped me pick out the perfect products for my skin routine! I highly recommend shopping at Sephora in Grand Junction! They even gave me a birthday gift! Thank you Michelle and thank you Sephora!
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November 2018 by Joycelyn Zotto
Never has items in stock and nobody EVER has greater me or asked if I need help.
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September 2018 by nire518 .
Went in there for a specific product that the website indicated was in stock and was updated 3 hours earlier. The sales representative took a quick look and told me that they don't have it. I don't know if it was a computer error or if the sales representative didn't look hard enough. Furthermore, their Urban Decay display was low in stock and just plain dirty. I will go to other retailers in the future.
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September 2018 by Amanda Ferre
I booked a complete makeover session about a day in advance. It was for 1030 I was running late so I called and spoke to Robyn. She let me know that she was the only one scheduled until 1 but that she was still more than happy to go on w the makeover. Once I got there the place was so busy, but Robyn was incredibly professional and kind, getting me set up as soon as possible. I told her it was totally fine to take her time and if she needed to stop to help/assist people that was not a problem.