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January 2024 by JETT N
There crickets are always in with other dead crickets an they stink
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January 2024 by Rick Root
Petco has a solid fish selection for a chain store. Even though I order most of my saltwater fish, I still pick some up here. Employees are friendly and helpful. The dollar a gallon deal for fishtanks is unbeatable. Great store.
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January 2024 by A K
Birds cages are incredibly dirty, old poop in the water and all over the cages, they have nothing to keep the birds from getting bored or anxious. The betas have visible gas bubbles from bloat from poor water quality. Such a sad place, these poor critters deserve better. Photos are of bird cages covered in poop, birds with anxious habits as you can see by the tail feathers, a dead chameleon in the cage, and bloated fish
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January 2024 by Christa Dunn
Fun place to take the dogs for a field trip!
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January 2024 by D
I was very disappointed in how this store took care of and kept their animals and fish. The tanks were full of feces and smelled. The fish tanks were so dirty that you couldn't even see the fish. When we asked to look at a gecko, the lady acted like we asked her to wash our car. Very rude and very unprofessional.
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November 2023 by Lindsey Vigil
It's very sad that the tanks have not been cleaned in a very, very long time!Definitely neglected pets here!
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November 2023 by manuel laurel
Excellent service for my puppy and very polite employees. Exactly what I was looking for when it comes to grooming
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September 2023 by Rylee Taylor
I placed an online day-of delivery order for kitten food that showed in stock in this store. Didn’t receive it the day of nor the day after. I tried calling the store and they would not answer their phone. I had to call corporate customer service who also tried calling with no answer. She originally told me I was going to have to cancel and replace the order to be delivered the next day only to find out they were out of stock and I wasn’t going to able to get it until 5 days after I placed my “day-of” order. If you’re going to screw over your customers at least answer the phone so they know what’s going on. Absolutely ridiculous.
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September 2023 by Kelsey Whitecloud
I came in to purchase one bearded dragon, on the clock there were only two people, neither of which could help due to password/connection issues, so the person on his lunch break came out and helped me with what I needed, WHILE OFF THE CLOCK! He proceeded to help me twice, because I decided to purchase a second dragon while there, but by the second one he was back from lunch. Either way, all three of the people working were absolutely amazing, helpful, and ensured I got what I needed in a timely manner. I even offered to wait till he was completely done with his lunch break because I know what it's like to be understaffed and only one with clearance for something. I truly appreciate all their help. I wish I had names, but this happen between 4pm and 5pm on August 16th.
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September 2023 by John Parker
Great employees. Very knowledgeable and they all know the store and products. Only issue was the store was out of sorts with things blocking a few isles. No worries, I'll be back again.
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September 2023 by Kat Blehm
The past few times I’ve been into this store to refill my cat litter, the refillbin has been empty. Today was the last straw. I asked for help and none came. As I walked out with my empty cartons, I told the cashier “you just lost a customer”!It’s no wonder Amazon is killing it for these poorly run “businesses”.I’d give ZERO stars if I could.
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June 2023 by Jeff Colton
Like this store better than the other big chain store. Just the vibe and they have the stuff our dogs like. ?
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June 2023 by Kevin LaDuke
Great service and very knowledgeable. The staff is so friendly!!
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June 2023 by Caitlan Cameron
I stopped in spontaneously but might be back more often due to the customer service. Nick was super helpful talking me through crate options and the advantages of each. Unfortunately, the one I wanted was more than I could spend. Happily, Nick was able to price match it and so I was able to get what I needed. He and Caitlin then made the checkout process super smooth. The pup and I are both grateful!
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May 2023 by Destiny Gonzales
I came in 05/19/2023 at 3:21 I came in looking at the lizards and I noticed one of the lizards were barely breathing. The poor lizard looks so sick , the others didn’t look as bad but they definitely weren’t healthy. There needs to be something done about this, different management forsure. This is so heartbreaking, I’m glad we saw it before a little boy or girl. Petco used to be at least decent, now I’ll never come back.