-
December 2023 by Becca Steinbrecher
Multiple times they have told me the prescription is ready to pick up..then it isn't! 30 minutes of my time wasted. They always have a big attitude too. They seem incompetent.
-
October 2023 by Michaela Sanchez
Very rude and unprofessional service whether in person or over the phone, always seems like they're annoyed to help a customer when it's their literal job to do so. Never have the right medications and wait times are insane. Gave my fiance wrong milligrams in medication and continued to fight with us about insurance. Made us go back to the Dr. Just for the Dr. To say pharmacy gave wrong prescription.
-
September 2023 by Angela K.
Employees are always helpful and store is well stocked. Parking is always available.
-
September 2023 by Roberta M.
This store is terrible, and gets worse everytime I go there. The store is always crowded, shelves are empty, they moved the bathroom to the BACK of the store, obviously not for customer convenience, and is it very poorly maintained. I don't know what is wrong with this store. Even the employees seem unhappy. Pick up carts are constantly in the way, as well as vendors parked in the aisles. Just a frustrating experience all the way around. Kroger is trying to buy Albertsons, they already basically have a monopoly in this town. I don't think it bodes well for grocery prices.
-
August 2023 by Ashley Gonzalez
8/24 I had the worst experience going through the drive thru pharmacy. Cheyenne was very unprofessional, didn't go through the medication instructions with me to ensure I knew what to expect. Cheyenne also made me wait almost 2 hours and go around the drive thru 4 times. my prescription was said to take 30 minutes I drove around 35 -40 minutes later still not done I said fine no problem. Drove around again for her to say sorry I can't help you I have to help the others behind you first (one car behind me)and then I can bag it.. Fine, I parked waited 15ish minutes decide to get in line as 4 or 5 other cars got in Iine I go around again wait for the other cars ahead of me...waited in line about 18 minutes get to the window for her to say sorry I can't help you it's ready but I have to help the car behind you FIRST if you want to wait in the parking lot or go around again!! I told her I wasn't leaving AGAIN and my daughter is screaming and crying and I need to give her this medication to feel better and I wanted to speak to a manager.. she leaves and comes back with my prescription 2 seconds later!! she made me wait and caused my daughter unnecassary discomfort. I am not happy with this experience and she needs to have proper training.
-
August 2023 by Erica Ford
If I could give zero stars for this pharmacy, I would. The staff here is so unfriendly, unhelpful and uncaring, they should considering a career change. Working in a pharmacy, they might need a reminder that they are often providing a service for people who have just gone through - or had a family member go through - a trauma. In our case, a stroke. So, if you can't dig deep and get a better attitude with a dose of compassion, then maybe you should think about a career change. There is absolutely no excuse for their terrible attitudes and behavior.
-
August 2023 by Tisha Moore
Every time I fill a prescription they are either completely out, only able to fill a small portion of it, or I end up waiting for 20 + minutes after they said it was ready. Terrible customer service. They are rude and very unfriendly.
-
July 2023 by Deb W.
Shopping at City Market used to be a pleasant experience but arriving at 8:30am on a Saturday morning the store was in shambles nothing had been stocked merchandise was blocking aisles and no one on the staff speaks English this store in Avon CO is like being in a 3rd world country such a sad state there's no pride anymore.
-
July 2023 by Robin D.
I find it very offensive that only self checkout is available in the early morning. I realize it may be hard to hire employees, but it is discriminatory and needs to stop. It would be fine for a hand full of things, but for a cart full of groceries it is ridiculous in my opinion.
-
January 2023 by D A.
Will seriously be reducing my visits to this store as the customer service has deteriorated a lot. The current front-end manager is extremely condescending. The aisles were never designed for the amount of traffic they get. The prices are HIGH. Having to use digital coupons for all their sales is frustrating and archaic. Why not just put items on sale? I work hard for my money - why do they make you work so hard to save at their stores? Produce quality (supermarket) used to be the best in the valley and that hasn't happened in a long time. Their online "shoppers" have huge carts that seriously impact the business of people who are shopping in person. I have been shopping more at Walmart and Target and Sam's club - way more relaxing and better prices.
-
December 2022 by Katy Buckaloo
This service here is horrible. Pharmacy staff is annoyed every time I have to go in for a prescription. They act like I'm interrupting them. They really are the worst.
-
November 2022 by Deborah S.
The way this place is managed, makes no sense at all. Instead of stocking at night or early in the morning, they do it during the busiest times during the day. Can't view what's in the aisle due to the boxes and carts in the way, not to mention getting a handicap scooter through. Their produce that they advertise as "fresh every time," has been anything but for the past two years.
-
November 2022 by Scotia Ogle
I have a very severe infection which requires immediate treatment and was told that the necessary antibiotic would not be available for three days!!! What?!
-
October 2022 by Bobbie Gilliam
Horrible service and everyone hates their jobs I guess.
-
April 2022 by Cliff H.
Day before Easter Sunday I went in to grab a few last minute groceries. Huge thanks to Drew in produce for being super helpful and patient! The store was slammed but he was more than willing to take the time to make sure my wife and I had the best and freshest strawberries! We usually shop at the 12th and Patterson location but will start coming here more often!
