-
March 2023 by Brad S.
Sam's tire center is the worst tire place I have ever seen. They ignored me completely for awhile even though I had an appointment. The entire crew went to lunch at the same time. When they did talk to me it wasn't exactly rude, but not polite either. I WILL NEVER GO THERE AGAIN FOR TIRES.
-
December 2022 by Nova Wilson
My card was used fraudulently at this location and I have gotten nothing but the run around. $400 taken from myself and my children on the week of Christmas and nothing so much as an apology. I’m not impressed whatsoever. When I called today and asked for the corporate phone number i was given some generic 1-800-walmart number that did not get me anywhere close to corporate. As a supposed “family friendly” supermarket i would have thought my financial distress as a single mom of 4 kids would have taken in a higher regard of care. Sam’s Club/Walmart is a multimillion dollar corporation and yet they have completely left me hanging during the holidays by a mistake their store allowed in-store with fraudulent activity. I will continue to share my experience and continue to pursue communication with corporate!
-
October 2022 by Jesse T.
The meat department puts out great product. High choice beef. Minimal trim, with great prices.
-
July 2022 by Dan W.
Nate & Sebastian were life savers in the Tire center. I had a problem with a rental car tire. They quickly diagnosed it on a Sunday morning and were able to get me a replacement tire and out the door inside of 20 minutes. Those guys are the best & went well above and beyond to get my family back on the road, when all other local tire stores were closed.
-
June 2022 by Tim Taylor
Normally I would give Sam's a big thumbs up but the last time I was in the Fort Collins store I was accosted by the ATT salesman. Get rid of the ATT salespeople please. All of them. I told this clown No Thank You as I tried to go by, but he just kept on. It ended up being a shouting match. I'm not interested in any way shape or form in ATT anything. This happens nearly every time I go into a Sam's anywhere that they have ATT salespeople. Get rid of them please.
-
December 2021 by Kristi H.
Do not have a hot dog there! It will hit you like food poisoning about 30 minutes later. Omg, it's cheap and now I know why. It was my first hot dog in years, NEVER AGAIN WOULD I EAT ANYTHING THERE,
-
October 2021 by Karen Johnson
Enforce the mask mandate.
-
December 2020 by Cliff H.
I usually have no issues going there, most of the people are friendly and very helpful. I went to figure out an issue with my membership yesterday and the the lady at the desk was the most rude, dismissive, and she seemed like she didn't know how to do her job. She was a shorter, older lady with glasses, I think her name tag said Christy or Chris, but absolutely 0 customer service skills.
-
May 2020 by Sarah P.
I have been a business/ personal customer at the Fort Collins location for 13 years. Covid has instilled in me a deep loyalty for them. Some businesses are not weathering this storm very well but Sam's Club has it down: they have maintained reduced hours (even after the quarantine ended) to allow for thorough cleaning each night, their pick-up ordering system is the best I have experienced with any grocery store, they continue to offer well regulated shopping hours for the at-risk (when other stores have ended the practice) and they adhere to local face covering/social distancing mandates. Sam's has always been good to me and my business, but they have gone above and beyond during the pandemic. I hope they continue to set the bar high so that others may follow suit and rise to the occasion. Special shout out to Misty (pick up orders), Tammy (specialty/ tobacco counter) and Miss Norma (at the door) - you ladies are the best!
-
October 2019 by Kim K.
Don't go here if you need medications for a major surgery!!! I just had a double knee replacement a couple days ago. The Ortho doc sent me home with a prescription for Percocet. The pharmacy only gave me 2/3 of the prescription due to some rule that only Sams club and Walmart adhere to. Now I dont have enough meds to make it through the weekend! I am really upset!!!!
-
April 2019 by Rebbeca R.
Thank you for helping me last minute. Everyone here helped me find a cake and actually went to the back and picked one that would be perfect! Thank you for your awesome customer service and going the extra mile!!!
-
March 2019 by Lisa Dobel
They are generous to the community they operate in. For example by allowing supply drives for local non-profits.
-
July 2018 by Denise Truman
I like Sams club better than Kroger
-
June 2018 by Olga B.
So in October a client of mine insisted that I need to get tires at Sams club using his card. I have always bought tires from discount tire because of their amazing customer service, but decided to give Sams a try because of his recommendation. It turned out that my client became infatuated with me and the relationship had to be dissolved for my safety. 6 months later I get a flat tire, which should be covered under their 3 year warranty. They tell me that they can't work on my car without a membership card despite the fact I have the receipt and warranty in hand. I don't even shop at this store because of their known mistreatment of employees and harm to the environment, so I'm not going to buy a membership for a tire repair. I called discount tire and they are now repairing my tire for FREE! Despite the fact that I didn't buy the tires here!!!! Discount tires, I will never stray again. Don't support Sams club, cheap is not always good! Wouldn't be able to live with myself if l shopped here knowing I get discounts at the expense of my values as a human being.
-
May 2018 by Kelsey F.
The women at the Sam's Food Court was so unfriendly and unprofessional, I didn't catch her name but she was a taller African American. There were 3 people in line and she didn't acknowledge any of us for 5 minutes then when it came to be my turn I handed her my coupon for a free sundae (bc I got my Sam's membership today) and with her bad attitude she responded she "didn't have the supplies to make the sundae" and to come back another day and there was nothing she could offer me at the time of. Not impressive customer service whatsoever, especially being my first day with the membership.