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February 2024 by Tyra Tyra
The staff is wonderful here
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January 2024 by Bakedbro_710
Staff is very ncie
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January 2024 by Daniel Schmitt
Nice place to meet friends. Eat great food
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January 2024 by Jackson W
Had this one lizard with lepracy I think. Hard to tell these days
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January 2024 by mac carrillo
Friendly and always have stock for my cat
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January 2024 by Albert Pachak
Thank you for being essential workers
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January 2024 by Lauren Krupa
We have been taking our dog for years to get his nails trimmed at Petco with no issues. The last time we took him in we noticed blood on two of his paws that the groomer only mentioned after we pointed it out that she accidentally cut the quick. Normal, yes, but we would've wanted to be informed. We were also told we were wasting the groomers time when we booked an appointment online, and we should text instead. Also told not to watch our dog from the window because it can make him more anxious, but our dog will panic more if he doesn't see us. Fine if that's their policy, but in the future we will find another groomer in town.
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December 2023 by Jim S.
The customer service for Petco is not great but Pet Smart is much worse especially for grooming.
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December 2023 by Cindy K.
Employee refused to sell me feeder goldfish because according to him the 3 gallon tank I was putting it in wasn't big enough.... A 29 cent goldfish... yet there were a hundred or so crammed in the tank in the store so by his logic he was severely mistreating the fish. He also had no issue with sending them home with someone to use as bait. I spoke with the manager who saw no problem with this employee's logic.... I will absolutely NEVER set foot in a PetCo store again.
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December 2023 by Majestic B.
Animals are really mistreated. The fish department was well staffed, yet there were multiple dead beta fish floating in their tiny plastic containers. Staff was helpful yet completely unaware. All their birds are in tiny enclosures and seem really stressed, no wonder from the unsupervised kids wandering around banging on tanks. I used to enjoy going here as a kid but I'm no longer young and stupid, and it now disgusts me.
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December 2023 by Cindy Cumberbatch
Thelma was a good girl today, and she got her new ID tag!
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December 2023 by Travis Matteson
Some stuff is a little pricey
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November 2023 by Justin Schwendeman
This store is committing animal cruelty and it genuinely seems that their staff could care less and won’t take action. For 7 days the temps and humidity in their reptile tanks have been extremely off. When a tank should be a max of 80 degrees and is reading at 95+ it should be handled immediately.When you speak to store leadership, like Kylie, you’re told it’s not their area so they can’t help you. They’ve been alerted at least 5 times that this is a problem and have done nothing to solve it. When I spoke with Kylie on Monday and shared these temps could be fatal there was radio silence and when asked what would be done I was told “we don’t have someone for that area so I’m not sure.”I’ve placed complaints with petco anonymous tip line, their corporate headquarters, Larimer county humane society, I’m genuinely at a loss for what to do at this point but want others aware of who they’re supporting.
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November 2023 by van peacock
Grayson is awesome, so awesome that I even made sure to tell the manager on duty. The education and knowledge that was shown to me is amazing. Took the time close to 30 minutes helping me and guiding me to the best food for my Luna Bear.Thank you again Grayson. Your such an asset to this store!
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November 2023 by Johannah Jensen
Went in to get prescription food for my cat. The person who I asked to check in the back for additional stock flat out wouldn't check because "his roommate had unloaded the pallets last night", which is such an absurd reason not to check in the back that I just walked out. No wonder Chewy is taking over your business.
