The customer service for Petco is not great but Pet Smart is much worse especially for grooming.
November 2023
Grayson is awesome, so awesome that I even made sure to tell the manager on duty. The education and knowledge that was shown to me is amazing. Took the time close to 30 minutes helping me and guiding me to the best food for my Luna Bear.Thank you again Grayson. Your such an asset to this store!
November 2023
Went in to get prescription food for my cat. The person who I asked to check in the back for additional stock flat out wouldn't check because "his roommate had unloaded the pallets last night", which is such an absurd reason not to check in the back that I just walked out. No wonder Chewy is taking over your business.