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March 2024 by David Ussery
The Kaizen Fort Collins staff and the whole experience from estimate appointment to picking up our car were just fantastic! Kim, the estimater was prompt, accurate, and very caring that we were getting what we needed. We were kept informed about the estimate status and actual repairs throughout the process. And the repairs were completed 3 weeks earlier than estimated! The quality of the work was just excellent. Good as new! And we believe the cost was very reasonable. I have recommended Kaizen Fort Collins to friends and told my State Farm Agency how satisfied I am with the service we received. Great job!
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March 2024 by Jacquelyn Archuleta
Amazing customer service and great quality of work! 10/10
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January 2024 by Hye Jynx
Picked up my car it smelt like cigarettes.
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December 2023 by Katie Deodat
Kim and the Kaizen team did an excellent job repairing my car in record time! They are super responsive and made it really easy to work with my insurance to get my repair done on a short timeframe. I highly recommend Kaizen and will go to them again in the future. Thank you!!
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December 2023 by Dave Hemmen
Their customer service was first class.vrry satisfied.
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October 2023 by matt wells
Kaizen's team did a great job in communicating the steps to the process and keeping me updated on the progress. They took care of my insurance claim and also did another repair for me all in the same visit. Highly recommend.Service: Body & Trim
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October 2023 by Justin West
Time-line for the repair was not met, the body work looks good, but dings and scratches in repair area, hatchback gasket is torn which was not before, but and something is rattling in the hatchback door which was replaced and was not making noise before.Services: Painting
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October 2023 by Meghann Rutherford
its been a year and a month since i have BEEN FORCED TO. place my car here. Can’t believe it. only over a seatbelt part. ABSOLUTELY RIDICULOUS.
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August 2023 by Sara Durnil
Very professional and communicative. Rosco is great to work with. Car body repairs were excellent!Services: Painting
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August 2023 by xv V
I am very pleased with the overall experience. Highly recommend.
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July 2023 by Lisa P
They did great work, kept us updated throughout the process, and were able to get the car back to us sooner than anticipated. I would definitely go here again.Service: Body & Trim
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July 2023 by Laura Olague
Great communicationGreat custom serviceJeep looks like new!
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June 2023 by William Giglio
Kaizen Collision Center did a great job on my Acura MDX. This was an insurance claim and said that they wouldn't be able to repair the step plate on the bumper because it was discontinued. They searched for aftermarket and could not find one. Picking up the vehicle they informed me that they searched further and were able to find one and fix that as well. Great customer service.Services: Exhaust
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May 2023 by Casey Dunn
Called to get a quote for small paint work done. Their immediate response was my entire tailgate needed to be repainted. They didn't even see the damage yet. Started off on the wrong money hungry foot.
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June 2022 by Scott Rodie
Kaizen Collision Center in Fort Lupton Colorado did a great job on our 2011 CT200H Lexus, they even took it the extra mile with a complete detail, not only outside, but inside as well. Car looks great, I would use them again.Service: Body & Trim