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April 2024 by R. L.
Confusing discounts hung together for the same time frame and you don't know until checking out that they don't both apply.
When it was brought up during the checkout process, Lois gave an extraordinary amount of attitude. We were requesting clarification and she became confrontational immediately.
We ended up requesting a manager who also turned out to be immensely unhelpful.
If 2 promotions are running on the same date period and signs are hung together, a person logically thinks they both apply. To be treated as we were when raising inquiries is disappointing.
I intentionally didn't order online to support our community but in the future, I will be ordering online or going to Hobby Lobby.
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April 2024 by Anakor C
Probably the top tailoring material and equipment chain store around here.
Online shopping is possible but if you are shopping on their website and the item you need is not in the store nearest to you, they don't transfer to the nearest store for you to pick up, you only have to go to the next town or pay some expensive shipping charges.
They sell good quality
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March 2024 by LS Sheldon
Joann’s had just what I needed for my project. I went in on an early Sunday morning and there was no line and check out with super efficient. I was able to use not only the standard coupon but also my birthday month coupon. Thanks Joann’s!
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March 2024 by Rachel Osgood
Very helpful staff. We'll stocked. Very busy on weekends
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February 2024 by Na
Horrible experience with the manager at this store. She was beyond rude. Colorado native for over 45yrs i would never recommend this business to anyone.
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January 2024 by Adrian LeDeaux
Really helped to get me some materials for my buisness.
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January 2024 by Kim McCargo
Very helpful staff. They always know exactly where in the store to find what I'm looking for.
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December 2023 by Jenni Y.
Asked an employee actively stocking crochet hooks if they had any of a certain size in stock. Was told what they have out is what they have. Upon second thought, checked the app after leaving and they had what I needed in stock, but apparently just not stocked yet. No offer to check or look for what I needed. Felt like a nuisance for even asking. Store is a mess. Completely empty shelves and aisles. Floors dirty with dust bunnies and trash. I don't shop here often but am usually reminded pretty quickly why I don't.
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December 2023 by John D Mitchell
Visited the Fort Collins Joannes fabric this evening with my granddaughter. When we asked about using the restroom at 7pm we were informed, very later of fact and with an attitude, that the restrooms are locked and cleaned already so not available. What ???? OPEN it Up and Re Clean !!! You are an employee.I will never shop here again!!
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November 2023 by Andrea Perrine
My dog loves the new blanket we made in using fabric from Joann's!
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September 2023 by Judi Burnett
Excellent service
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September 2023 by Nicole Pepper
I was in a two person line for 15 minutes because the manager on duty (Jason) didn’t want to help the training cashier, but definitely made a point to talk to her throughout multiple transactions (nothing to do with the transaction itself).The drive to Loveland is worth it just to go to the other location. This one is a mess.
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June 2023 by Michelle Lynch
Happy will my customer service!
Merry Christmas!
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June 2023 by Kim Anderson
Huge and big selection. Friendly staff.
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June 2023 by John H
Way over priced with way too few staff
