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February 2024 by Dolly D
Absolutely the worst service at the pharmacy. The lady working today is so rude. She needs to retire or take some customer service classes. No empathy for people waiting. I hope she enjoyed her lunch break because she couldn't close the lane down fast enough. No consideration for the people waiting. Absolutely rude. Walgreens needs to hire more people or come up with a better system. They need to remember who their customers are and how they treat them. Can't wait for another pharmacy to be built.
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February 2024 by Michael P.
The pharmacy is nothing but a professional and friendly place. Many times they have gone the extra mile to help me with questions and insurance issues.
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January 2024 by Jacie Ray
Worst. Pharmacy. Ever. Its not the fault of the staff. They're clearly overworked, understaffed, and underpaid. But the overall indifference and inefficiency of this pharmacy is mind boggling. Don't use then unless you have no other choice
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January 2024 by Bri Morris
Worst place to get prescriptions. If you have more than one prescription ordered, they won’t have them filled at the same time unless you wait several days to get them and by that time they will put one back. The pharmacists have horrible attitudes (aside from maybe one or two) and it will take you 45+ minutes just to get your prescription via the drive thru. They will purposefully ignore the drive thru for 10+ minutes, even when there’s no one inside. I’ve witnessed this before because I’ve finally reached the point where I just go inside, since it seems to be faster. I’ve witnessed one pharmacist yelling at another one, right in front of me and calling her nasty names while I was trying to pickup my prescriptions. There’s also one pharmacist, who’s definitely American, but speaks like she’s from the 17th century and you can’t understand a word she is saying. She’s very kind and I’m sure a great person, but it makes picking up prescriptions very awkward and uncomfortable. Definitely not a place I’d recommend to anyone.
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January 2024 by Cody Hildebrand
Understaffed pile of garbage. Maybe they can't pay anyone bc of online prescription fulfillment? Maybe they should just use both lanes of the infrastructure that's installed to increase throughput. Only 1 clown knows the answer.
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December 2023 by Joseph J.
I must admit, my experiences have been quite different than the posts I'm seeing on this page. I went in Dec 8th at around 10 am. There was no one at the front counter (he was busy in photo and this establishment is always understaffed in the morning in the retail department. However, this review is about my own customer experience. With no one at the front counter, I walked back to the pharmacy. A technician named Maria gladly assisted me. She was prompt, courteous, professional and engaging. The pharmacy was spotless and well-maintained. Additionally, the pharmacy was well-staffed. In spite of the Company's staffing issues, I continue to frequent the Walgreens in Firestone (store no 9315) based on the great customer service I continue to receive. Indeed, it's not the employees' fault for Walgreen's Corporate mishandling of staffing. The "Employees" are (and have been) exemplary.
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October 2023 by Cassi Foster
They gave me the wrong prescription instead of my 10 yo daughters medication they gave me someone’s heart medication, thankfully I caught it before giving it to her.
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October 2023 by David M
Please avoid this pharmacy , very understaffed . The staff they do have seems not to care too much . I guess you can’t fire bad workers when nobody else wants to work for you .
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October 2023 by Darian Barker
Waited over 2 hours for my script. It was supposed to be there at 4:05 I’m leaving at 6:22. Not only did it take really long, but the employees were very disrespectful and rude. 0/10 would NOT recommend.
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September 2023 by Debbie M
The blonde pharmacy person giving out vaccinations was extremely rude to everyone. She acted like she didn’t want be there and was very loud when being rude to everyone.
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September 2023 by Jenni H.
THE ABSOLUTE WORST PHARMACY EVER!! They are rude, understaffed, unprofessional, don't help you, and treat you like it's your fault. I don't want to give a dime to this place ever again. They need to go out of business. I have gotten so mad at their unwillingness to help me with my insurance that I have wanted to cry. I can't believe this type of customer service is allowed. SHAME ON YOU!!
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August 2023 by Henrik Enger
Horrible store all around. Do your shopping at the dumpsters next door for 10x better service. Tried to order something online, but below cash limit to pick up. Then had to drive to the store where they wouldn’t price match their own prices. Had to order online + stuff I didnt need and wait 30 minutes for them to put it in a bag for me. Had horrible experiences in the past. This Walgreens and its employees does not understand customer service or general manners
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July 2023 by Steve Kasza
This is the worst place to get prescriptions filled. Most of the women who work here have horrible attitudes and do not have the slightest clue what they are doing. Had a prescription for 180 pills a 6 mother supply for my gout and they gave me 30 and now say they can't refill it because I should have 5 months worth left. When hheu gave me 30 pills I complained and got a lie that they can't fill forbthat many pills and yhey had record of what was dispensed and I would have no problem getting more. Now here we are dealing with not being able to get more when they screwed up not me. Leaving here to go to Safeway pharmacy hopefully we get another big pharmacy out here in this area soon.Would rate ZERO stars but can't that is the only reason they got 1 star.
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July 2023 by S H
Pharmacy employee is rude every time I visit. She has zero customer service skills.
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May 2023 by Stories From Mairs Lair
The blonde pharmacy tech is so extremely rude. I'm always friendly and say please and thank you and was still met with a horrible attitude.
