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June 2024 by Will
Customer service is horrible and Riley's death is just a tragedy. Shame on you.
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June 2024 by John Carricarte
Today the manager of this store refused to let a young man, maybe 18 return perfume he bought. He had receipt but forgot his ID. I offer my ID so this young man could get his money back. The management clearly had a subject decision to make, and chose not to help. I asked him why he said government regulations, really over perfume. It is people like this that do not offer help that affects us all in life. So simple people just lend a hand when you can. I left my purchase on counter and left out of principle.
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June 2024 by Karen Klinitski
The pharmacy technician is rude every time we go in to pick up refills. She’s just a miserable person. We are transferring our medication to another pharmacy.
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April 2024 by Jenni Rosenberg
I can't handle how incompetent and rude the pharmacy department is.
I literally called 4 times because I have a script that needs to be filled.
The first call, I was on hold for over half an hour and was never connected to anyone.
The second time, I was on hold for over 35 minutes before I heard someone pick up and then immediately hang up on me.
The third call, I was speaking to a seemingly nice pharmacy tech who apologized for the wait. I told her about the issue I had with having my script filled, and the notification asked me to contact the pharmacy. She asked me if she could place me on hold. After several minutes, no one came onto the line, but it sounded like I was being transferred. I heard ringing or the next 7 minutes and no option to leave a message.
The fourth call I made, I was once again asked to be placed on hold when I said this was now my 4th time calling. I was asked if the pharmacist could just "give me a call back," which is really upsetting because I don't believe I'm going to receive a call back. I even asked the pharmacy tech if she needed my number or even knew who I was? Click.
I'm really upset. I tried even calling back a 5th time, but this time, the auto menu would only give me the option to speak to a store manager.
This is ridiculous.
WOW. I just got a call back at this very moment. I answered the phone, and the person on the other end hung up immediately. Again.
I'm now on call number 6 and on hold as I finish this review.
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March 2024 by Marion Selby
They are Always super friendly and very helpful at my Walgreens!
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March 2024 by Joanne N
I just had the pleasure of the most wonderful sales associate, Wendy, helping me this morning with a hair color issue. She showed me options that I was searching for but also reassured me that it really wasn’t as bad as I thought. Such a friendly and caring person! Walgreens is my new place to shop thanks to her !
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February 2024 by Justin Elliot
This store is LITERALLY a danger to this community. DO NOT have your prescription sent here if it is medically necessary. On MANY random occasions, they just close shop for the entire day, no forewarning, Walgreens provides no backup pharmacist to cover for the main one and today was the last day for me. I can't believe that I was foolish enough to have my kid's EPIPEN script sent to you. Also, keep in mind, some Rx can't be transferred to other pharmacies...what happens then? "Whoopsie daisy, sorry buddy. Good luck to ya...". I've been going here since 2014 and I NEVER see the same pharmacy staff there for more than a month. It's an ever revolving door of new faces. Something is TERRIBLY wrong with this store. Walgreens needs to vacate this spot post-haste and let a more responsible company occupy the building. You have failed this community in more ways than one (we all know I'm talking about...) Please, just do the right and leave our community. Please!
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February 2024 by Aqua Fina
The manager, Crystal Ishmael, was having inappropriate relations with Joshua Johnson before the time of Riley’s murder. According to KKTV, Ishmael lied to the police about having any romantic involvement with her employee but Josh later admitted to it during a mirandized interview. FIRE THE MANAGERS!!!!! It’s no wonder they didn’t protect Riley.
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January 2024 by Merry Kogut
Tried to order online to pick up in the store but it didn’t go through. The store is ridiculously expensive, but I went there because of the selection of cold medicine and a location convenient to me. Why in the world isn’t the pharmacy open on Sunday? This is so anachronistic!
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January 2024 by Janie Walden
RIP RILEY CLOSE THIS STORE FOR GOOD SHOW SOME RESPECT AFTER WHAT YOU HAVE DONE OR SHOULD WE SAY DIDN'T DO
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January 2024 by Rebekah Aleckson
If I could give it zero Stars I would. I got a printing job done, but the paper was inconsistent throughout the pages were in the wrong order even though I double-checked when I uploaded it in the beginning. Even the person who was helping me told me not to use them again for printing because they suck at it. I try not to leave bad reviews often but this was the worst. Also I asked for it to be with a cover and they said they called me to tell me that they didn't have it... I would've just cancelled if I knew they didn't have the right stuff. I then got something that was on clearance and she asked me what the price was... She told me I can go look for the price... Like the actual worst
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November 2023 by Danny A.
Myself and other customers could really use some shopping baskets. It's an inconvenience having to carry all of our items in our hands
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November 2023 by B T
This Walgreens is probably one of the worst in the city. Literally I have called the pharmacy 3 times in the past month, during regular pharmacy hours and the pharmacy is closed because of whatever reason (not lunch time). Another day I called and I was told they would not have a pharmacist on Saturday so it would be closed. Walgreens should close this store. Look at it's ratings. Terrible. Rude staff. It's a bummer to deal with.I'm addition, whenever I refill on the automated system or on the app, the pharmacy never gets the request. What good does it do to even have these services if nothing works? Unbelievable.
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October 2023 by Sophie Anne
The managers and this company should be held accountable for Riley whilelaw. YOU KNEW the complaints she had against that monster and yet you couldn't fire him? You made Riley work on shifts with him. Shame on you.
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September 2023 by Ralph Clayton
We have shopped this Walgreens for 32 years but after dealing with the new pharmacy manager, it's time to shop CVS!! Shame.
