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January 2023 by frederic banks
A great place to work
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October 2022 by Mike Atkins
You should teach your drivers about the speed limits. Don't drive 5 miles under the speed limit in the left lane. Use common sense and decency.
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July 2022 by SOCO Waste
Bought out our provider and have literally shown up less than once a month. I left a bad review finally when they asked me to review them and then they called and a guy came out that day now its been well over two weeks again and we have called several times and they even told us someone was coming that day and corporate would be calling to try to figure this out...well still no call and no one has shown. Here is a picture of their porta john full of bugs you can smell it from over ten feet away. This is not how you run a business.
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July 2022 by K McGuire
Oh how I wish American Portable was still in service! Unfortunately United Site Services bought them out, and now we can't get our toilets serviced or picked up. The local office doesn't answer the phone or reply to messages. The national office can't get anyone locally to pick up our toilets and get them off the premises. This has been going on for three months- no service, no pickup. Strongly recommend using another company!
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July 2022 by Michael L.
Apparently United site services bought out American portable services. Up until this point we had no issues, Now they are all but worthless. We have 8 of their toilets on a large commercial project. The toilets are supposed to be cleaned twice a week. We are LUCKY if they come once. We have made weekly and repeated calls trying to get the issue resolved and nothing has changed for 5-6 weeks now. The one week they did pay us two visits it was spaced a helpful (NOT) 18 hours apart. Don't even give yourself the headache. STAY AWAY. Not even worthy of one star. These reviews speak for themselves.
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June 2022 by M. Isaac Hamilton
They bought out the company I was using and immediately the service disappeared. They’ve failed to deliver 3 units to separate job sites and are running weeks late. No calls from customer service when they say they will. And the delivery tech flat out lied saying he met the client (me) on-site and was told not to deliver the unit…
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September 2021 by Anwyn Acorn
Very expensive, did a horrible job, don't hire
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September 2021 by Snowden Stone
VERY EXPENSIVE for TERRIBLE SERVICE. They charge $90 per travel trailer pumpout. They didn't clean out all of our porta johns, would forget about half of them WEEKLY (how does someone so bad at their job continue working??) and removed them from our site FOUR DAYS EARLY claiming they didn't know people were still here. Are you blind???? Did this campground look EMPTY to you? If I could give them zero stars, I would.
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September 2021 by Michael Roark
Rent a porta from this company for 2 months. It got emptied but never actually cleaned (which is supposed to happen weekly) they ended up pull the unit a week early. I do not recommend and would never use again.
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July 2021 by Francisco Adame
They never came and picked up their Porta potty then they charged double and finally they sent us to collections. This a disgrace of a company
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December 2020 by Carrie B.
If I could put in so many words about this companies accountability for there actions, there would be none. We called to have or black water tank cleaned, first with directions to our home they went to the wrong camper twice in one month. The second time they came to service or camper, the so called employee who is supposedly qualified to clean these tanks, had lack of knowledge of his job. My fiancé showed him the correct process of draining and rinsing the tank. This man who is suppose to be accurate in his ability to follow through with his job completely was incompetent of what he was suppose to do. He left the water on, being below 0 degrees for the next three days allowed the tanks to freeze. In results of this it has cost us thousands of dollars. They owner and employee came to look at the damage and took no accountability, lied several times the owner of the company who would not admit to being the owner, told us that his employee could not be knowledgeable enough to attach a garden hose. Clearly, that would be the first step of admitting that he destroyed or property. But instead did not take responsibility and blamed us ending result being that if we did not have this company come out and service or rv we would not have been in this situation.
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November 2020 by Amanda Burnham
DO NOT USE THIS COMPANY! You will regret it. We paid for water and waste for our trailer and the first tech who came out left without completing it, we had to call for over a week to get someone to come out and finish and then the second tech didn't even check to see if everything was working. It has now been 3 weeks since then and we still can’t get anyone out here. When we call they say they are only an answering service so they can leave a message and we never get a call back. They’ve been giving us this run around for weeks and we are using water bottles to wash dishes and have to drive miles to use a bathroom because many public bathrooms are closed due to COVID. This has been a truly awful experience and I hope this warning helps people avoid having to deal with this mess in the future. Do yourself a favor and find another company.
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November 2020 by Mandy Burnham
DO NOT USE THIS COMPANY! You will regret it. We paid for water and waste for our trailer and the first tech who came out left without completing it, we had to call for over a week to get someone to come out and finish and then the second tech didn't even check to see if everything was working. It has now been 3 weeks since then and we still can’t get anyone out here. When we call they say they are only an answering service so they can leave a message and we never get a call back. They’ve been giving us this run around for weeks and we are using water bottles to wash dishes and have to drive miles to use a bathroom because many public bathrooms are closed due to COVID. This has been a truly awful experience and I hope this warning helps people avoid having to deal with this mess in the future. Do yourself a favor and find another company. Follow up: I called over 10 times today and was told someone would be out here TODAY each time. I wasted my whole day calling and waiting when most of our work is done outside of the office so I put aside my job to get this issue figured out. At 4:00 they said no one had been here and they would be here before 5.. I called back at 4:30pm and they changed their story and told me the dispatcher claimed they had already been here twice today. They told me they cleaned out our waste while they were here too. WE DIDNT HAVE ANY WASTE BECAUSE OUR BATHROOM HAS NEVER WORKED.. THEY NEVER CAME. THEY ARE LIARS AND SCAM ARTISTS. THEY WILL ROB YOU AND LEAVE YOU EMPTY HANDED. BEWARE.
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November 2020 by Cheri Day
I tell you these people are a Selassie 5 * business they bent over backwards went above and beyond to take care of our needs at the last minute and they did a spectacular job thank you United Site Services for taking care of our little problem today
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October 2020 by Brian Adams
Absolutely worst company ever. Been 2 months since a porta potty was supposed to be picked up and it's still at my house. I've wasted countless hours on the phone with empty promises they were coming to pick up that afternoon and never did. It's impossible to reach a manager. Do not use this company, go with a local company
