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September 2024 by Zach Kaufman
Jordan Dan were a great help. They identified the tire as the problem and took the rim off free of charge since it was bubbling and undriveable. We took it to a tire shop and brought it back and got the rim back on. Thank you
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September 2024 by Donna Welch
I was in and out in 30 minutes. They also have a 20 dollar coupon on line.
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September 2024 by Gaurah Rocha
I just have to say that this is by far the BEST place to go and have any work done. The staff is wonderful and excellent to the customers. Thank you Jordan for always being so kind and helpful. Thanks guys!!
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September 2024 by Pat Farlow
Great service! Paul will take care of you and your vehicle!
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September 2024 by Angel Manifestations
This is my second visit to Brakes Plus on Palmer Park Blvd. My first visit was a few days ago to get front brakes put on and that visit was from 8:00 AM - 11:23 AM. I like to give businesses the benefit of the doubt because I am also a small business owner and also Brakes Plus could have been having a bad or an off day, hence the second visit. My second visit started at 8:30 AM and didnt end until 1:12 PM . I wasnt expecting such a long wait, missing work and having to hear other customers stating you've been here for a very long time. I politely let Brakes Plus know Ive been here for over 3 hours and they said it'll be another hour. Lesson learned. If you need to get your brakes or rotors done, please make sure its on your off day and you have nothing planned, youre going to be at Brakes Plus for at least half of a work day.
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August 2024 by Stephanie Richardson
Jordan and Paul are amazing!!! I was able to make an appointment online very fast. When I arrived Jordan was very helpful and he went into detail about everything they wanted to check for on my car. Paul called me to let me know what my car needed and gave me options explaining every detail which I appreciated. I dropped my car off at 9 and they had it ready for me to pick up by noon. The team was very efficient and had the best customer service and the work done was very reasonably priced. I would recommend them for all your break needs.
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August 2024 by Bunker Kerr
I know Brakes Plus is a large chain, but I feel I can honestly say there is a level of transparency and professionalism going on here that is unmatched! I have gotten everything from an oil change to a complete suspension replacement and I have always found the pricing to be EXTREMELY fair and competitive! Look nowhere else!
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August 2024 by Merliza Lee
Jorgan took care of my car. Did very well with it the service. Very nice person as well.
Jolyn checked me in. Very nice and welcoming.
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August 2024 by Angel Remero
Love this location. My splash gaurd was dragging, unfortunately it couldn't be reattached but Jordan was so helpful. I haven't had someone genuinely help like that in a long time. Thank you
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August 2024 by Jax Hawk
Jordan was the best! He I came in for my second oil change early and they fit me in immediately! He made me feel welcomed and accepted! It can be hard to find somewhere to trust with your vehicle, I’m glad I can trust this location!
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August 2024 by Ateaqwa Cribb
Isaiah the manager took care of us was honest and great customer service. Has been my go-to place for the last 7 years
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August 2024 by Taliyah Murphy
I recently took my 2012 Nissan to Brakes Plus after spending over $1,000 at two other repair shops trying to fix squeaking brakes. Jolyn and Paul were the only ones able to repair the brakes and completely stop the squeaking. They also did a tune-up on my car, which had been rough idling, misfiring, and lacking acceleration. After their work, all of these issues were resolved!
We were so impressed with their service that we brought in our other car for shocks and struts. Both the brakes and shocks/struts came with lifetime warranties, so we'll only have to pay labor for future replacements.
The entire team at Brakes Plus was polite and professional. They even took me back while my vehicle was being worked on to show me the damage and explain what normal should look like. I would recommend them to anyone in need of car repairs—they’ve gained a customer for life. Thank you, Jolyn and Paul, for your hard work and excellent customer service!
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August 2024 by Noah Webber
Scheduled an appointment for break pad replacements at 2:00pm they did not start on it till almost 3:45pm, and i had to go to the desk to ask when they would start. They then started on my car, and when it was done, they parked my car in the parking lot and my car sat there for 20minutes before i had to go to the desk to ask if they were done and pay. Overall, it seemed very unorganized, untimely, and slightly overpriced for the time it took to be maintenanced.
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August 2024 by Marcus T
Jordan did a great job helping me out with my Oil change today. Great service and even reminded me of the coupon I had , although I forgot about it . Thanks again .
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August 2024 by Deja Davenport
Jordan and Jolyn were great! Communicated with me every step of the way. Highly recommend!
