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January 2024 by Kendra Lemaitre
Everytime I go to the safe way in alliance ne 69301 their grapes and bananas are always moldy!
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January 2024 by Sheila Blankenship
I always shop this Safeway of Van Dorn Plaza in Alexandria, VA, and everybody is so nice and courteous except for one cashier his name is Chris, he very rude and discriminatory towards me. Don’t know why.
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November 2023 by Penny Collins
In today’s ad, they advertise New York strip steaks or roast at $5.47 a pound. But in the fine print, it says “whole in the bag”for $5.47 a pound. THAT IS NOT A ROAST.
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November 2023 by Starla Welch
Safeway at 104th and Colorado Boulevard in Thornton CO. I have been a loyal customer of Safeway for 25+ years and never experienced service like I did today. My shopping experience started with no carts, not even in the parking lot. I asked a manager about it and she said that I would need to wait for one, she couldn’t help any of us. Yet, was doing nothing. The store was not that busy. I followed a customer out to their car for a cart. Customer service was closed, 11am. So I thought I would just come back after I shopped. Prepacked deli meat expired, old produce. After shopping $250+, I went back to customer service and waited in line with 6 other people, poor woman was trying as best as she could. 2 managers standing in front of the registers talking and laughing while their staff were struggling, only 2 registers open. I walked out to my car, and there were 2 additional staff outside in the front of the store waiting for customers to bring their carts to them. Even during COVID, the service was not this bad. Slowly I have seen this store deteriorate, and it saddens me deeply for my community.
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June 2023 by TheNaughtius
Ordered (For PICKUP) this day TWO (2) containers of 8 PIECE/ALL DARK/COLD PIECES...Got it home, 15 MILES AWAY From TRINIDAD STORE and discovered BOTH CONTAINERS *INCLUDED* TWO PIECES of WHITE CHICKEN, ONE OF WHICH is some sort of LARGE CHICKEN **TENDER**; leading me to believe that the SAFEWAY EMPLOYEE "PICKING THE ORDER" simply SCOOPED UP whatever pieces were available, INCORRECTLY PLACED an "8-piece dark cold chicken" LABEL on BOTH CONTAINERS; and walked THE ORDER out to me in a "PICK UP SPOT".THREE SAFEWAY EMPLOYEES, IN TURN, would:1) ONLY "offer" TO FIX this EGREGIOUSLY UNACCEPTABLE and INCOMPREHENSIBLY COMMITTED PROBLEM by MY DRIVING BACK to TRINIDAD *at MY COST*... (THIS DAY at least $7) and;2) TRIED TO KEEP ME from COMPLAINING to their DISTRICT MANAGER by EACH, IN TURN, REFUSING TO SUPPLY the NAME AND NUMBER for said DISTRICT MANAGER_NEVER_ AGAIN.
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March 2023 by Jeff Helwig
This is about Garrison and Colfax, there is a very thick ice skating rink on their parking lot.I slipped and fell on it twice on the way in.Plus that store is kinda nasty.I think that they just don't care.
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March 2023 by Donna Kristoff
I’ve come to the conclusion that I will drive a hundred miles out of my way to shop somewhere else then Safeway worst store ever! And the sad thing is I retired from there! Of o could leave zero stars o would!!!!
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December 2022 by Connie Helgoth
Just had a bad experience at the Parker store. I was having trouble clipping coupons (shouldn’t have to do this idiocy). Ask a manager for help and he ignored me. Ended up paying more than I wanted (I had mussed the need to purchase $50 worth in order to get the coupon on the rib roast). I only saw this on my phone and I’m 77 and my vision isn’t the best. Went thru sky chevkout after speaking with clerk there. Long story short, I had to go to customer service and then to a register. Was told I couldn’t use coupons at s,f checkout. I don’t think that’s true. When I realized my mistake, I asked that the sake be cancelled and my credit card refunded and that I would shop again when I was prepared to spend more as I only had about $20 in purchases without the meat. Thus took a good 20-30 minutes as they couldn’t get the computer to the right amount. I HATE THIS COUPON CLIPPING. Why isn’t my Safeway card good enough? I waste an hour or more. While I’m at it, why doesn’t Safeway have real butchers? I can no longer get a bone-in pot roast. The bones are all removed before the store gets the meat. I once loved Safeway, especially the meat doartment, but now they have lost any personal touch and that manager who chose to ignore me cost me and an employee a heck of a lot if time. He needs to learn about customer service.
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November 2022 by Gramma Hobby
I don't understand how Safeway on Yale and Monoco does not sell lottery tickets other day of the pulls? Is there a rule in Safeway? I went across the street to the gas station and they sold them. All I was told is we ate not selling them today.Thzt also went for the little store/gas station at Ssfeway.
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October 2022 by Bob Fisher
This is in reference to the Safeway on West Colfax in Lakewood Colorado. They don't have any carts. And if you want free food or anything in the store other than pharmaceuticals just come in and walk out. The costs will be added to paying customers. There is no security at all. I've personally witnessed people fill their backpack or bags and just walk out. Safeway is enabling thieft. It's not worth 1 star. I feel bad for the employees, I've known a lot of them for years.
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September 2022 by John Greenlees
Sent email to corporate. Never received answer. Was complaining about meat cutters in the store. Evidently they don't care. Update... Sent in another complaint. Finally received a phone call. Meat cutters are told to leave just one inch on tenderloin side. They pack those under a full t bone, so you don't see the cut off piece. They consider one inch a full t bone. If they packaged that cut off piece on top, they'd never sell them. Hate to give them even one star.
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June 2022 by Raven Rainer
I bought some Jiffy peanut butter and it's recalled for contaminates. I've been sick and didn't know why. I was diagnosed with intestinal infection. I was sent an email about the recall. Don't know the outcome of my health now.
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June 2022 by Scarface G
Safeway is horrible the rewards program changed, now it's near impossible to get rewards! The company changed the accumulated points system so you would not earn free or $ off purchases.
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December 2021 by Carolyn Hackler
The Safeway store in Fort Lupton Colorado store # 1045 It's really the only grocery store for us local people.. I just wanted to drop a note and let you know that I that I went grocery shopping after work today it worked today and it was absolutely freezing in that store. Come to find out I am told by an employee that the heater does not work in the store. Nor did they have air conditioning through the summer. Well last night's low was 17゚ and this teen degrees and today's high was 24゚.... I find this a bit disturbing not only for the customers but the people that actually have to work in the store that is absolutely ridiculous... Let's not kid ourselves ....Safeway is a huge corporation and there is no excuse for them not having heat in their store
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December 2021 by Connie Johnson
I have been calling the safeway pharmacy in Alamosa daily for almost 2 weeks with no answer. At first there was an auto message saying you couldn't leave a message. Now I can leave a message but haven't gotten a response. I need my prescriptions but obviously I need a different pharmacy. The last time I spoke to a staff there she told me they were just too busy giving covid vaccines to deal with the phone. What about regular pharmacy customers?