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June 2021 by Mark Napoli
Good place for your irrigation needs, a little pricey but the have a large selection.
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June 2021 by Grant Gulevich
I've been coming to this hardware store for a number of years now. Every time I come, I have always been helped by their very excellent employees. They have tons of services ranging from those of your typical hardware store (selling home hardware) along with a garden department, sprinkler department, and repair shop. They only look to sell me what I actually need to conduct the repair and aren't trying to upsell me (a virtue I really appreciate). This business, from what I know, is locally owned. Coming here is such a better experience compared to the big box home improvement stores. This is the place to go if you want to be helped, buy only what you need, and support a local business.
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May 2021 by T
No attention to detail in the rental shop. I was specific in what machine I wanted to reserve for the next morning. When I got there they had just rented it to someone else. The manager did offer 50% off my rental when it came back, but that's really not much help when I needed the machine right away. I cant imagine if I was a business owner paying employees by the hour.
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May 2021 by Lori Rappucci
I just love the Big Tool Box, always have. I was in there today and this staff member went above and beyond to help me out. He didn’t have to, but he did. He fabricated a piece of hardware that I needed to complete my cat tower as one piece in the box was defective and of course, they had no more where I bought it. Well this nice and talented man made one for me and it worked perfectly. I didn’t get his name, unfortunately. They are always helpful AND pleasant. Thank you Big Tool Box!
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April 2021 by J V
My go to hardware store for years. Very helpful staff. Great discounts for frequent shoppers. Definitely better than the Big Box stores!!
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March 2021 by David Dameron
WOW... What great customer service and support. I had to take my EGO snowblower in for an issue. The snowblower was under warranty and Roger called 3 times to let me know the status. When I went back in to pick it up before this last snow storm the employees were super helpful. Helped load into my truck and thanked me for my business. Highly recommend the Big Tool Box and can not wait until they open in PARKER, CO.......
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March 2021 by Brian Frederick
These guys are fantastic. I had ordered a replacement auger for a snow blower, but couldn’t figure out how to install without tearing the whole machine apart and the manual was worthless for repairs. Jason in service was willing to come outside for 15 minutes to give me tips and get me back up and running. Everyone was very friendly and helpful.
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February 2021 by Cliff Daniel
Rude employee...(probably the same rude lady in paint talked about in another review below written by Jake McCree) Of course the website says they have what I'm looking for, but...When I entered the store I went up to someone to see if they could look up an item that shows in stock at this location. She didn't even bother to look at the product on my phone but just asked what I was looking for. I informed her it was grass seed and she sighed and said \"you can't put that out until May anyway\". I informed her of dormant seeding in colorado and she said \"yeah, okay\". I said that is how nature seeds. She said \"yeah, okay\". She asked me for the brand and said she's never heard of it. I tried showing the picture on my phone and she said \"I'm the stocking manager, I've never heard of it\". She didn't even bother to look up the SKU on her computer, nor offer to order it like other Ace's did (btw, I went to three different Ace's that all said they had it in stock but didn't). So I just ended up ordering it from a popular online retailer.
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February 2021 by Robert Montoya
They have everything you need for Tree Service and helpful nice employees
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January 2021 by Theresa Bright
Some nice Christmas lights clearance. Haven't had any issues at this store. Friendly older gentleman greeting customers is pleasant and very nice. Don't get that in many stores.
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January 2021 by Jake McCree
Typically have had good service till the rudest lady in paint today asked to help us, then just said “no-don’t have it” when we asked for something we found online available for pickup today. Once I showed her the item online, she gruffly said come here and stormed down the aisle to the item. Customers should not have to convince sales associates, especially at Ace where care and personal service are what set Ace apart from other home supply stores.
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October 2020 by B Inman
In and out. Had 6 keys made and was out of the store in minutes. Great service.
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October 2020 by Richard Tischler
The guy who helped me was friendly. I knew exactly what I wanted and he just sided in the transaction and registering my new product. I prefer Ace to any hardware store and this location, while new to me, is no different. Additionally it's large and well stocked with a better inventory than my local store.
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October 2020 by David Manthey
This Ace Hardware is terrific and goes above/beyond to meet customer needs, place special orders, etc.
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October 2020 by Greg Black
Ace hardware is my go-to place i can easily get in and out in a flash. They are great help, i generally get what i need if not they'll order it, if they can't get it will let you know where to look.
