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March 2024 by Ashkan Mojtabaei
I had an outstanding experience with Natali Grad Castillo, at Wells Fargo. She was incredibly kind, patient, and helpful throughout our visit. Natali's expertise and warm demeanor made my banking experience seamless. I highly recommend her exceptional service!
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November 2023 by Keith N.
Horribly corrupt, greedy, incompetent bank. Avoid them at all costs. They're constantly involved in multiple scandals, because the bank has become exceptionally greedy over the years. They treat long term customers with total disrespect. I've had multiple accounts and mortgages with them over several decades, which I've now dwindled down to just one checking account and credit card, because of their bad customer service and outrageous fees and bank rates. And within the near future I'll be closing those as well. Wells Fargo used to be a really good bank, but they're no longer worth using, and it might take a merger from a better competitor to truly turn things around unfortunately.
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October 2023 by Rashmi Acharya Bhandari
Last couple months experienced so unfriendliness from staff.
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September 2023 by Dr Randall Heskett
I would not go to the bank if they paid me $1 million because the Polish manager there is quite abrupt, rude, and socially unacceptable.
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September 2023 by Lauren Clouse
I had an appt yesterday to open my first account with Wells Fargo. Leland was awesome - he answered all of my questions, provided me with resources for budgeting and goal-setting, and made sure I was completely set up & ready to go. After my appt, I made a deposit with Noah who was so friendly and personable. The manager had greeted me in the lobby as I came in & kept me informed on when I would be seen for my appt (I had shown up early). Seems like a nice team of people who care about their job. Thank you!
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July 2023 by Michael
I came in to cash my paycheck but don't have my wallet cause it was stolen. I didn't think it would be a problem since wells fargo has been my long time bank but the teller Aryana told me I needed two forms of ID and wouldn't cash my check. She didn't even attempt to inform me that I could just deposit it no problem at the atm. Not even an attempt at customer service.
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June 2023 by Keith Spitz
Very friendly, helpful, and knowledgeable banker. The wait was a little long, but understandable given that we didn't have an appointment.
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June 2023 by Jean Juarez
Excellent attention.
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May 2023 by MelissAnne Ghiselli
This review is for one interaction. My husband and I came in to exchange Euros for dollars. The teller was friendly and quick. This is my husband’s bank. I make the choice to bank with credit unions.
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April 2023 by David H.
The tellers here are boorish and crass. Every time I make a withdrawal, the tellers ask me how I'm going to spend the money. The management should instruct their tellers that it is none of their business.
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April 2023 by Missy G.
This review is for one interaction. My husband and I came in to exchange Euros for dollars. The teller was friendly and quick. This is my husbands's bank. I make the choice to bank with credit unions.
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March 2023 by T
Stop closing the drive thru, no one wants to go inside.
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May 2022 by Micayla Kremer
This place is a crook. What kind of thief charges $8 for a $130 check?
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January 2022 by Rosie Sullivan
Please note the local number brings you to Wells Fargo Customer Service. After being on hold, the customer service rep will connect you to the number you've already called which will then reroute you to the Wells Fargo Customer Service line again. Just go to the bank directly if you have any questions specific to this branch.
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June 2021 by Sandy Pinkerton
I went in and got my retirement account squared away which went smoothly (he gets 5 stars). However, when I wanted to transfer my retirement balance from another institution, that person to help me wasn't in. The gentleman said that he'd give her my information and she'll call me the next day. She did.
But when she found out it wasn't a whole lot of money to transfer over, she referred me to the 1-800 number (she gets 0 stars). Then transferred my call. After sitting on hold for 20 minutes, I hung up. Guess Wells Fargo doesn't want to handle all of my retirement money.
I just don't understand why she couldn't help me when I was already on the phone with her. I'll be leaving Wells Fargo as soon as I am able to.
