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October 2023 by Tracee Jurdem
Michelle and Allie have created a little haven of goodness in Boulder. I love that this store is more exclusive with their merchandise, it lets you know that if you buy something, you won't see a lot of other woman walking around town wearing the same thing. It is also my go to for gifts. Their staff will assist you in pulling together a beautifully wrapped box of items for any occasion. Highly recommended!
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May 2023 by Kate Mahoney
I ordered a leather jacket online here and had the best experience. I reached out to get sizing information and Allie was extremely helpful. I needed to exchange for a larger size and her customer service was so nice and very fast. I will definitely be shopping here in the future!
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May 2023 by Kate M.
I ordered a leather jacket online here and had the best experience. I reached out to get sizing information and Allie was extremely helpful. I needed to exchange for a larger size and her customer service was so nice and very fast. I will definitely be shopping here in the future!
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April 2023 by Laura Laurent
They carried up to what looked like a size 2 in everything but there was nothing for anyone who was not incredibly petite. I looked at every rack and couldn’t find anything that would fit me (size L). Everything was XS/S with 1 or 2 size M in my half hour searching. When I asked the attendant in the store if they had any larger sizes she shrugged and said what they had is what they had and walked away.-edited to reflect I approached someone for help before “going to the internet”
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March 2023 by Alice H
Beautiful shop setting and lovely owner. Love the nice sweaters and boots too.
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January 2023 by Clancey -
Love love love the gals in this shop. I get so many lovely gifts here and tell all my friends to visit! Nobody works harder than Michelle & Allie.. We have worked together a few times and every time is see them I leave with a huge smile and amazing energy. 11/10! a go to in Boulder!
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October 2022 by Laura B.
Ugh. Ok, so this store does carry great clothes - I'll give them that. Unfortunately, the blonde woman who always seems to be working when I have been there is inept when it comes to customer service. She will give you a cursory glance when you walk through the door, and then will just pretty much ignore you after that. I can never bring myself to buy there because of this, so if I find something I like, I'll just order it online instead. I would suggest training. It's not that hard to smile and just check in with someone every now and then.
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October 2022 by Selin Ponce
Really disappointing first experience here, unfortunately very different from the majority of the reviews I’ve read... Walked in and wasn’t acknowledged, saw a lot of cute items I was interested in, but the staff didn’t offer to help despite being unoccupied. The staff were extremely snooty and did not make me feel welcome at all, but they were more than happy to help the white women who entered the shop after me. Once I made a purchase the blonde lady who rang me out didn’t bother to offer me a receipt for my items, and she dismissed me to start helping other customers before I could even ask. She was very short with me and the whole experience left a bad taste in my mouth causing me to second guess even making a purchase. I worked retail for years and I know what good customer service looks like and this was not it. I hope in the future, the staff here can do better.
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August 2022 by Brynn M.
I visited this store this afternoon and was met with very standoffish employees. After browsing for a few minutes we felt we were inconviencing them. We asked for help and we're ignored. Then after asking again we were reluctantly helped. A more welcoming environment would have made me much more willing to shop around and possibly buy something.
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August 2022 by Lauren LALO2183
Haven employees have always been helpful and very kind. They sell very fashionable pieces from bags, to clothing, to workout wear, and more. I always stop at Haven to grab a gift or something for myself. I love shopping here and always plan on it!
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July 2022 by Rae Ades
I had such a great experience shopping here! the customer service was amazing and everyone was so great. I really recommend coming here and I will for sure be back!
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May 2022 by Lily Zimmer
If I could give Haven 10 stars I would. I absolutely adore everything about this shop and don't have enough good things to say about the knowledgeable people that work there, the thoughtfulness that goes into the experience, and the curated items available. Whether you're looking for the perfect gift, wardrobe staples, or wanting to treat yourself, this is the spot.
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May 2022 by Teresa Muller
Excellent Customer ServiceI ordered a pair of shoes on Monday, they arrived in OR on Thursday morning! I sent an inquiry via email, it was answered very quickly. I wish that lived in CO so I could shop at Haven in person. Keep up the good work, the retail industry needs more shops like yours!!
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January 2022 by Georgia Butcher
Haven is responsible for my most commented on outfits this year. Have a wedding in the mountains and not sure what to wear? Need a fun, new shirt for Christmas party season? This is your local spot. Allie has been incredibly helpful in picking out things for specific events and my body type and also explaining how else it can be worn. Plus they got me addicted to candles.
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January 2022 by Jessica Shor
Beyond awful customer service. Pam and whoever are here.1. Can’t add additional amounts to gift cards.2. Can’t figure out how to work machine.3. Can’t figure out balance of gift card.4. 1 week return policy but vague about Christmas returns.5. Do you have more sizes? No. What about what’s on the display? Don’t know.6. Best part. I asked them if they could add money to a gift card via phone and they said only in store. Meanwhile, see number 1 where they say they can’t even add to a gift card. So why tell me I have to be in person to do it?!Bottom line. The opposite of customer friendly.Note- The response indicates I’d thrown away the gift card. Nope. Had it in store and was simply trying to add value. Also, I’d be plenty happy to give some grace if the associates were friendly and gracious instead of completely unhelpful and rude.
