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October 2024 by Joseluis Alvarez
We are so glad that this place exists here in the mountains . They are so professional and very kind to the animals we're so happy thank you so much
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July 2024 by David Wong
While camping nearby our dog showed signs of kennel cough overnight, leaving him and us with no more than 30 minutes of sleep at a time before the next coughing and hacking started again. This emergency vet showed us so much patience during a busy holiday. We appreciated the quality of care while being a few hours from home and got meds to relieve symptoms. Thank you!
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July 2024 by Sheila Brown
I am appalled, disgusted, and shocked by the treatment my family endured by Dr. Oneal Bogan, when we took our beloved dog to Valley Emergency Pet Care on July 4th!!! Our dog had severely declined and was in a lot of pain! Our regular Vet who had been treating him during this short unexpected period, gave us a diagnosis that was ominous, rapidly progressing, and untreatable. Since our regular Vet was closed for the July 4th holiday, we decided to take him to the Valley Emergency Pet Care. We called ahead, discussed what the situation was, and that we were bringing him in to put him to forever rest, because we couldn't stand to watch him suffer any longer!! We were told the staff would be informed, and would be expecting our arrival. After we arrived, we waited for 4 1/2 hours in an exam room, while watching several other people come & go with their animals. A vet tech finally came in our exam room and said Dr. Bogan was ready to examine our dog. However, the vet tech said Dr. Bogan would only examine our dog in the back room, not in the exam room we were put in, and we're not allowed to go with him. We were told Dr. Bogan was too busy with other animals, and this was our only choice!! The supposed exam was only a few minutes long, and the vet tech returned with our dog. The vet tech gave us Dr. Bogan's diagnosis, and when we asked to speak with Dr. Bogan about the diagnosis, we were told once again she was too busy!! Per the vet tech, Dr. Bogan's diagnosis was treatable. But we'd have to take our dog to Denver to a specialty clinic to get tests & scans done, that were only available in Denver. So, Dr. Bogan would not put our dog to forever rest, and would only give him meds until we could get him to Denver. She said she would waive all charges but the meds if we'd take him to Denver. We only agreed to get the HELL out of there!!! Dr. Bogan didn't give us the courtesy, compassion, or time to come into our exam room herself to do the exam in front of us and talk with us about her diagnosis. We've NEVER EVER had this kind of experience with ANY Vet over our lifetime of having numerous pets!!! It's unacceptable, unprofessional, and disturbing to be treated like this, for my family and especially our beloved dog!!! We believe God has a plan for us humans and creatures. We're so blessed our sweet precious dog "passed" the next day, and NOT in the hands of Dr. Bogan!!!!
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July 2024 by Lauren Zitek
Fantastic place! Our pup was fed grapes and they took care of him so fast. Thanks Bonnie!
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May 2024 by Dean Wagner
If you don't mind your wallet being shredded this is the place for you.
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March 2024 by Ricci Lasco
Amazing service, friendly caring staff. Fair pricing, especially for up valley. Thank you for your care S support for my baby girl!
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March 2024 by Janet Buck
Dr O'Neal Brogan of Valley Emergency Pet Care took excellent care of my cat. He is home and healing.
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December 2023 by Eric Gottier
The doctors were exceptionally nice and really cared about our poor kitty. Great service, especially considering it was Saturday Dec 23, a weekend day before Christmas. They bandaged up a wound for her, and even performed some extra suturing free of charge after we had paid. I know that sounds weird ("why wasn't that part of the procedure to begin with?”), but it made sense in context.Her bandage is cute too.
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December 2023 by Phillip Thomas
Long story short, Dr. Cox is an excellent vet and took good care of us on a late Thanksgiving night. Thank you.
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December 2023 by Hayley Wilt
Dr. Ali and her staff took great care of our puppy today. They triaged her over the phone and helped us make the decision to bring her in for further evaluation. Dr. Ali was thorough in her exam, patient with our questions, and gave clear explanations of our options (as well as their costs). We were so thankful for the staff being available on a Sunday. They were all very careful and kind, which eased our anxieties knowing our puppy was in great hands.
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October 2023 by Tino Bambino
Terrible Customer Service, waiting 2 hours and was ignored. Decided to leave and take my cat to Grand Junction. Waste of Gas, Time and Money.
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October 2023 by Ellen Mercure
Friendly, informative and attentive staff.
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October 2023 by Mary Johnson
So happy we have emergency care in the valley… seems like we only have issues at night. Staff is great, thank you.
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October 2023 by Victor Mamlin
The kindest people, in our darkest hour. Thank you.
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October 2023 by Nicole Ludlow
Knowledgeable and empathetic vets. They were able to see us quickly.
