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November 2023 by Sebastian Mangubat
Horrible wait time, once my car was finished with an oil change it took them 30 minutes to just check me out. Never going back to this place
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October 2023 by Long Nguyen
Always had a good experience with oil change at this Walmart Auto Care location. Wait time are minimal. Highly recommended.
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September 2023 by Zohaib
Even though I was 4th in the waiting line, the employee said we need to wait for 5 hours at least. Doesn’t make sense to wait for so long for a simple oil change.
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September 2023 by Lizzy Frost
Customer service guy was Rude and did not answer my question . So I went to a different tire shop.:)
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June 2023 by TRDboi85
Came in for a oil change and brought my own oil and filter. The technician seem to didn't care that i only brought 5 quarts of oil when it needed 6.4 quarts and he could had told me the required amount was because they have the data on their worksheet so that I won't be 1.4 quarts low, but they didn't care and made drive my car for 4 months with 5 quarts. Then when i confront the technician, they said they do not have the specification amount on hand. I call that bull. They should have every vehicle specs with the VIN or from their auto manual. So are you saying, you guys aren't doing your job correctly? What a joke!
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June 2023 by jkrisp
Absolutely terrible! I went to get my oil changed and after that my breaks started to scrape. I told them about it and the manager lied to me and said Walmart is not responsible blah blah blah. They wouldn't let me see the footage of them working on my car. This is the second time that happened. Do you yourself a favor and avoid this place at all costs. The workers are incompetent, they are rude and they will mess up your car. I will never take my car here as long as I live and neither should anybody else.
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May 2023 by Jackie P.
Every time I have gone to Walmart for an oil change there is no mechanical. They seem to have a problem keeping mechanics.
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September 2022 by Shasta Diggs
Had to have my car towed to Walmart to replace my battery. It was done within 20 minutes. Pao was amazing and so was the rest of the crew. I would recommend them to Everyone!!! Thanks Walmart Auto Care!
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May 2022 by Donald Dacus
Had my oil replaced. The work was quick and very well done. Their attention to detail and customer service was beyond compare.
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May 2022 by Ray Shafqat
Awful Customer Service! Waited 45 mins just for someone to come and assist with checking me in to get my oil change done. Associate was rude and the service was definitely not worth it.
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March 2022 by Osvaldo Barajas
I called to ask if there was a long waiting period, and I was told that it was based on the first come first serve. So I drove from my apartment up to the auto center as fast as I could to be helped but once I got here I was told by one of the associates at they were extremely busy changing tires. If you could afford pain a little bit extra I would recommend for you to take your business elsewhere.
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January 2022 by Kills “KingAdam14” Skrilla
Service was terrible, employees rude and unprofessional, will not be going back.
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September 2021 by Carole Kjar
Excellent service!!
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August 2021 by Hubert
This site the service is bad, very bad. I live in SF bayarea and came to Sacramento for my friend. I normally get pit crew oil change for $20 in my city. This weekend I found my car was due to oil change. So I checked online to find the nearest Walmart auto service center in Sacramento.The review is 3.6, not high, but better than other one. When I came to the office, I found they didn't have pit crew. so I have to do standard oil change for 30. But then they told me they didn't have standard engine oils, instead they have synthetic oil and need to charge me $6 more. I dont understand why. Then I suddenly awared I forgot to bring my wallet. I asked them whether they take Google pay. They said no, they only take Walmart pay. But they recommended to download Walmart pay app. I have Walmart membership so it was for me to set a Walmart pay account. It looked workable to pay using Walmart. Then I left my car to them for oil change. When its done I scanned code to pay. Unfortunately it's declined for security issues. The cashier went to auto department but they all didn't know how to solve it, they insisted I should call my friend to send cash there. But my only friend went to work and She would come back at 9 pm. I advised that I could get my car first to fetch my wallet. I can leave my phone and personal information to them if they want. It seemed that's the only solution we might solve it. Then they asked the manager, a man stammered that i had to pay first to get the car key. I explained there wasn't a way to do that. Then they reported to another supervisor, a short and fat guy. He said the same thing: I have to pay the 37 bill first, otherwise I could not get my key. I explained that I understand their rule, but we should work out a practical solution for the special case. I just need 15min to drive to the place to get my wallet back. And I can leave any valuable stuff if they don't believe me. The deadlock lasted for almost 1 hr without a solution. Finally a gentleman working there payed the bill for me. I got my key and after half a hour I came back with my wallet. I left 40 for the gentleman man who worked out the solution. He is my hero. I'm very disappointed at the management...all looked so ugly
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August 2021 by George Feige
Great service
